JANET OLIVARES

Destination knowledge: Proficient in providing detailed information and recommendations about popular travel destinations, including attractions, accommodations, transportation, and local culture.

Customer service: Skilled in delivering exceptional customer service, ensuring client satisfaction, and resolving issues promptly and effectively.

Travel planning and logistics: Experienced in organizing and coordinating travel itineraries, including flights, accommodations, transportation, tours, and activities.

Communication: Excellent verbal and written communication skills, with the ability to effectively convey travel information, build rapport, and handle client inquiries.

Sales and marketing: Proven ability to promote travel packages, upsell services, and contribute to revenue growth through targeted sales strategies.

Technology: Proficient in using travel booking systems, CRM software, and online research tools to efficiently plan and organize travel arrangements.

Assisted clients in selecting and booking travel packages, including flights, hotels, car rentals, and tours.

Researched and recommended popular destinations, attractions, and activities based on client preferences and budget constraints.

Handled customer inquiries, resolved complaints, and provided personalized travel advice and recommendations.

Collaborated with travel partners and suppliers to negotiate rates and secure exclusive deals for clients.

Maintained accurate records of bookings, payments, and client preferences.

Developed and marketed customized travel itineraries for groups and individual clients.

Conducted thorough research to identify unique experiences and off-the-beaten-path destinations.

Coordinated with local guides, transportation providers, and hotels to ensure seamless execution of travel plans.

Prepared detailed travel documents, including itineraries, visa assistance, and travel insurance.

Handled sales inquiries, prepared quotations, and closed sales deals to exceed monthly targets.