Janet Panameno
Huntington Park,United States
Summary
Dynamic Account Receivable Specialist who thrives in High Pressure, Dedicated and Responsible and Offering every customer upbeat and knowledgeable support.
Overview
10
10
years of professional experience
Work History
Account Receivable Clerk
Interior Removal Specialist Inc.
11.2023 - Current
- Processed cash receipts accurately and applied them correctly against outstanding invoices.
- Investigated and resolved any discrepancies between payment received and outstanding balances.
- Assisted in month-end closing by preparing necessary reports and reconciling accounts receivable balances.
- Maintained confidentiality of sensitive financial information at all times.
- Assisted Accounts Payable with daily filing, maintained filing room.
- Managed approximately 30 incoming calls per day from customers.
Cash Application Specialist
Daylight Transport, LLC
01.2023 - 11.2023
- Download daily lockbox and scan live checks, post receipts to appropriate general ledger accounts.
- Maintained Excel spreadsheet to ensure activity posted is accurate entered and balanced.
- Investigated misapplied payments to correct and ensure proper allocation.
- Assist Accounts Payable with weekly check runs.
- Open daily mail, distributed to proper department.
- Managed incoming emails, faxes and calls from customers and internal departments.
Appointment Clerk
Southern California Permanente Medical Group
06.2021 - 03.2022
- Acted as first point of contacted and set appointments and cancellation for prospective members.
- Composed messages to providers and other medical staff based on member's request.
- Utilized database to give information to members as requested.
- Answered members inquiries and initiated change of Physicians request.
- Verified and updated members demographics provided members with alerts pertaining to their personal health care.
- Managed approximately 95 incoming calls, emails, internal messages per day.
Deduction Specialist /Accounts Receivable Coordinator
Spectrum Brands HHI
01.2019 - 06.2021
- Resolved chargebacks by collaborating with customers, sales, commercial finance, customer service, and management.
- Determine the nature and validity of the deduction, gather appropriate documentation and information to support recommendations to issue Credit Memos.
- Processed credit memos and debit memos for short shipments, overages, price discrepancies, freight issues, returns, and markdown.
- Formulated and distributed weekly processed credit reports to Sales and Management.
- Responded timely to credit related queries for internal and external customers also collaborated with chargeback and credit analysts to resolve billing issues.
Cash Application Specialist
Citizen Watch Company Of America
01.2018 - 12.2018
- Handle multiple bank accounts receipt, processed ACH, Wires, Credit Cards, Live Checks and Lockbox payments.
- Researched misapplied and duplicated payments, prepared adjustments and monthly write offs.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
Cash Application Specialist
Spectrum Brands HHI
01.2015 - 12.2017
- Processed and applied all cash payments received via Check, Lockbox, Wires, ACH.
- Conducted daily reconciliations including cash posted to cash received, accounts receivable aging reports to account receivable general ledger accounts.
- Prepared daily cash reports using excel detailing cash received for manager of Financial Services, created and distributed chargebacks for chargeback analyst.
- Processed all adjustments on accounts receivable, applied all netting payments for intercompany accounts, prepared month end cash report for Management of BDHHI.
Education
Medical Assistant - Health Aide
United Education Institute
Huntington Park, CA05.1996
High School Diploma -
Huntington Park Senior High School
Huntington Park, CA06.1995
Skills
- Telephone Etiquette
- Account and Ledger Reconciliations
- Bilingual / Spanish
- Customer service support
Timeline
Account Receivable Clerk
Interior Removal Specialist Inc.
11.2023 - Current
Cash Application Specialist
Daylight Transport, LLC
01.2023 - 11.2023
Appointment Clerk
Southern California Permanente Medical Group
06.2021 - 03.2022
Deduction Specialist /Accounts Receivable Coordinator
Spectrum Brands HHI
01.2019 - 06.2021
Cash Application Specialist
Citizen Watch Company Of America
01.2018 - 12.2018
Cash Application Specialist
Spectrum Brands HHI
01.2015 - 12.2017
Medical Assistant - Health Aide
United Education Institute
High School Diploma -
Huntington Park Senior High School
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