MELISSA ALVAREZ
Bakersfield,CA
Summary
Dependable accounts receivable clerk offers several years in related roles and deep understanding of professional etiquette. Highly skilled at processing incoming payments, generating reports and alerting customers of outstanding balances. Talented at expediting payment on notably past-due balances by working closely with collections vendors.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Clerk
Bakersfield Chrysler Jeep
Bakersfield, CA
05.2017 - Current
- Responsible for entering customer payments into the accounting software system.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
DMV Title Clerk
Bakersfield Chrysler Jeep
Bakersfield, CA
05.2017 - Current
- Reviewed documents to ensure accuracy and completeness of information, such as vehicle titles and registration applications.
- Processed title applications for new vehicles or transfers of ownership.
- Verified accuracy of customer data entered into system, including name, address, date of birth and other information.
- Provided assistance to customers with inquiries regarding DMV services and procedures.
- Resolved customer complaints in a timely manner by utilizing problem-solving techniques.
- Performed daily audits to verify accuracy of paperwork and payments received from customers.
- Assisted with training new staff members on DMV regulations and procedures.
- Ensured compliance with state laws and regulations related to vehicle titling processes.
- Processed lien releases on existing titles according to established timelines.
- Answered incoming calls promptly and provided appropriate assistance.
- Reconciled accounts receivable balances at end of day and shift.
Education
High School Diploma -
East Bakersfield High
Bakersfield, CA06-2003
Skills
- Invoice and payment processing
- Payment questions
- Debt collection
- Payment posting
- Aging reports analysis
- Accurate payment posting
- Data inputting
- Month-end closing procedures
- Title processing
- Telephone Etiquette
- Multitasking Abilities
- Adaptability
Languages
Spanish
Professional
References
References available upon request.
Timeline
Accounts Receivable Clerk
Bakersfield Chrysler Jeep
05.2017 - Current
DMV Title Clerk
Bakersfield Chrysler Jeep
05.2017 - Current
High School Diploma -
East Bakersfield High
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