Janet Paul
Coral Springs
Summary
Motivated and service-oriented professional with a background in security and a passion for helping others. Through my experience working in high-pressure environments, I have developed strong communication, problem-solving, and crisis intervention skills. Currently pursuing a Bachelor of Social Work degree and seeking opportunities to gain experience in the social services field. Committed to supporting individuals and families with empathy, respect, and a person-centered approach while building a career dedicated to positive community impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Public Safety Officer/Dispatcher
Holy Cross Hospital
Fort Lauderdale
10.2023 - Current
- Patrol hospital entrances, units, parking areas, and grounds to deter hazards and ensure safety.
- Monitor surveillance cameras, access control points, and alarm systems.
- Respond to calls for assistance, providing escorts, directions, and support to staff, patients, and visitors.
- Enforce safety and security policies, including weapons screening and access control.
- Assist with emergency response, crowd control, and incident coordination with clinical teams.
- Conduct inspections of emergency exits, equipment, and life safety systems.
- Document incidents and maintain accurate activity logs.
- Participate in required training-including CPR, Narcan, Stop the Bleed, and de-escalation.
- Maintain professionalism, confidentiality, and respect for all individuals.
Security Guard
Frontline Security Services
Boca Raton
06.2020 - 03.2023
- Assume overall responsibility for the safety and security of designated areas
- Patrol designated areas in accordance with outlined security procedures
- Identify potential security risks and respond accordingly
- Complete incident reports and required documentation for all security incidents
- Ensure all employees and visitors have proper credentials for accessing buildings (ID badges and passes)
- Respond to emergencies and incidents within designated areas promptly and according to policy
- Assist employees and visitors with any concerns they might have
- Escalate emergency situations to law enforcement as needed
- Monitor alarms and security cameras
Security Dispatch Officer
Allied Universal Security Services, Systems and Solutions
Boca Raton
11.2017 - 03.2019
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment and access points; permitting entry
- Obtain help by sounding alarms
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
- Control traffic by directing drivers
- Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures
- Maintain environment by monitoring and setting building and equipment controls
- Maintain organization's stability and reputation by complying with legal requirements
- Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques
- Contribute to team effort by accomplishing related results as needed
- Ensure the security, safety and well-being of all personnel, visitors and the premises
- Provide excellent customer service
- Adhere to all company service and operating standards
- Remain in compliance with local, state and federal regulations
- Respond to emergencies to provide necessary assistance to employees and customers
- Protect the company's assets relative to theft, assault, fire and other safety issues
- Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Home Health Aide
PRIVATE
Boca Raton
07.2015 - 12.2015
- Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families.
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
- Supports patients by providing housekeeping and laundry services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
- Assists patients by providing personal services, such as, bathing, dressing, and grooming.
- Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
- Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient.
- Advises on nutrition, cleanliness, and housekeeping.
- Records patient information by making entries in the patient journal and notifying nursing supervisor of changing or unusual conditions.
- Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures, maintaining security precautions, and following prescribed dietary requirements and nutrition standards.
- Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements.
- Enhances service reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
Education
Social Work -
FAU
Boca Raton, FL06-2026
Associate of Arts -
Palm Beach State College
Boca Raton, FL12-2019
High school or equivalent -
West Boca Raton High School
Boca Raton, FL04-2015
Skills
- Organizational Skills
- Delivery Driver Experience
- Loss Prevention
- Cash register
- Writing Skills
- Surveillance
- Customer service
- Conflict management
- CCTV
- Computer Operation
- Sales
- Security
- Excel
- Documentation review
- Typing
- Front desk
- Cash handling
- Word
- Stocking
- Time Management
Certification
- Loss Prevention Qualified
- Armed Security License
- Class D Security
- CPR Certification
- Driver's License
- Guard Card
- Security Guard
- Class D Security License
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Public Safety Officer/Dispatcher
Holy Cross Hospital
10.2023 - Current
Security Guard
Frontline Security Services
06.2020 - 03.2023
Security Dispatch Officer
Allied Universal Security Services, Systems and Solutions
11.2017 - 03.2019
Home Health Aide
PRIVATE
07.2015 - 12.2015
Social Work -
FAU
Associate of Arts -
Palm Beach State College
High school or equivalent -
West Boca Raton High School