Janet Piser
Los Angeles,CA
Summary
Dynamic receptionist with proven expertise at Savone Inc. Dba: UMBERTO, enhancing guest relations and optimizing appointment scheduling. Recognized for exceptional organization and attention to detail, I streamlined front desk operations, improving efficiency and customer satisfaction. Skilled in cash handling and adept at managing multiple tasks while maintaining confidentiality.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
33
33
years of professional experience
Work History
Receptionist
Savone Inc. Dba: UMBERTO
07.1992 - 12.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Streamlined communication between departments, enhancing overall operational efficiency.
- Trained new reception staff on standard operating procedures and customer service protocols.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Education
State Board of Cosmotology - Cosmotology
California College of Hair Design
Canoga Park, CA07-1981
State Board of Cosmotology - Cosmotology
West Valley Occupational
Woodland Hills, CA06-1980
High School Diploma -
Reseda High School
Reseda, CA06-1980
Skills
- Organization skills
- Time management
- Telephone skills
- Customer service
- Attention to detail
- Listening skills
- Cash handling
- Appointment scheduling
- Scheduling appointments
- Guest relations
Timeline
Receptionist
Savone Inc. Dba: UMBERTO
07.1992 - 12.2025
State Board of Cosmotology - Cosmotology
California College of Hair Design
State Board of Cosmotology - Cosmotology
West Valley Occupational
High School Diploma -
Reseda High School