Janet Potvin
New Bedford,MA
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Merchandise Coordinator
TJX Companies HomeGoods
Wareham, MA
02.2016 - Current
- Merchandised new stock to appeal to customers, grab attention and drive sales.
- Supervised departmental employees.
- Completed seasonal windows and arranged in-store displays to showcase available products.
- Operated cash register to record all transactions accurately and efficiently.
- Helped over 50 customers daily complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Professional Hairstylist
Self Employed
Fairhaven\New Bedford , MA
06.1986 - 02.2016
- Evaluated client needs and recommended treatments and strategy to achieve desired result and customer satisfaction.
- Recorded notes for future reference, including customer preferences and services delivered.
- Recorded weekly supply and inventory needs and made regular orders.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed in-home services for elderly clients unable to travel to salon.
Education
High School Diploma -
Greater New Bedford R.V.T. High School
New Bedford 06.1986
Skills
- Customer Service
- Excellent communication skills including telephone etiquette
- Detailed retail store experience
- Staff education and training
- Administrative support
- Money handling
- All duties required of hired position
- Reliable and punctual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Merchandise Coordinator
TJX Companies HomeGoods
02.2016 - Current
Professional Hairstylist
Self Employed
06.1986 - 02.2016
High School Diploma -
Greater New Bedford R.V.T. High School
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