Janet Ralac
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Marketing Associate
EW Packaging
Gardena, CA
08.2021 - Current
- Analyzed customer insights data to optimize customer engagement strategies.
- Created content for various digital channels, including websites and social media platforms.
- Developed email campaigns to engage customers and generate leads.
- Maintained accurate records of all marketing efforts.
- Tracked expenses associated with marketing projects and campaigns.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Packaged goods in appropriate containers for shipment.
Education
Some College (No Degree) -
Cal State Dominguez Hills
CarsonSkills
- Dependable and Responsible
- Calm Under Pressure
- Problem-Solving
- Social Media Platforms
- Marketing campaigns
- Time Management
- Quickbooks
- Excel
Languages
Spanish
Native/ Bilingual
Timeline
Marketing Associate
EW Packaging
08.2021 - Current
Some College (No Degree) -
Cal State Dominguez Hills
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