MS Server Software
JANET REDONDO
Summary
Accomplished Director of Information Technology at NYC Outward Bound Schools, adept in driving digital transformation and optimizing server management. Excel in fostering cross-functional relationships and enhancing operational efficiency through strategic IT budgeting and technical troubleshooting. Skilled in cloud management and promoting team collaboration, consistently delivering projects within budget constraints and achieving significant organizational growth.
Overview
29
29
years of professional experience
2
2
Language
Work History
Director of Information Technology
NYC Outward Bound Schools
Long Island City, NY
06.1995 - Current
- Successfully managed IT projects from inception through completion while adhering to budget constraints.
- Developed a comprehensive IT strategy aligned with business objectives to support organizational growth and drive innovation.
- Championed digital transformation initiatives across the organization by promoting the adoption of new technologies that enhanced operational efficiency.
- Deployed, monitored and maintained system installation, upgrades and network integration.
- Enhanced server performance by conducting regular maintenance and updates.
- Led the migration of legacy systems to cloud-based infrastructure, resulting in increased scalability and ease of access for remote employees.
- Managed technology vendor relationships effectively, ensuring timely delivery of products and services while maintaining cost controls.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for organization by working and coordinating with consultants and developers for integrations.
- Coordinated secure system access of users to various department systems and platforms.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Developed cross-functional relationships with other departments to better understand their technology needs and deliver tailored solutions that supported business objectives.
- Analyzed department and job-related functionality requirements to align technology priorities with business needs.
Field Instructor
NYC Outward Bound Schools
06.1995 - 04.2000
- Collaborated effectively with fellow instructors to enhance program offerings and improve overall participant experience.
- Supported student personal growth by encouraging self-reflection on values, goals, strengths, weaknesses during wilderness expeditions.
- Organized logistical aspects of trips, including transportation, meals, gear rentals, and activity scheduling to ensure smooth operations throughout the program.
- Maintained a safe environment for all participants by strictly enforcing safety guidelines during outdoor activities.
- Facilitated meaningful connections between students and nature with immersive outdoor experiences tailored to individual interests and abilities.
- Ensured successful program completion for students through regular progress checks and personalized support.
- Strengthened leadership abilities among students through mentoring and role modeling of effective communication strategies.
- Factored-in abilities, needs and interests of participants in development of events and programs.
IT Consultant
The Moschovitis Group
05.2000 - 05.2023
- Offered troubleshooting of connectivity issues across networks.
- Delivered exceptional customer service, addressing client concerns with patience and professionalism.
- Optimized hardware configurations to maximize server capacity and performance.
- Troubleshot and resolved desktop issues.
- Delivered onsite technical support for several clients.
- Managed hardware inventory, ensuring proper allocation of resources and prompt replacement of outdated equipment.
- Maintained servers and systems to keep networks fully operational during peak periods.
Education
Bachelor of Science - Computer Science
SUNY Empire State College
Saratoga Springs, NYSkills
- IT Process Improvement
- IT Budgeting
- Server Management
- System Administration
- Technical Troubleshooting
- Hardware Installation
- Data Backup
- Hardware knowledge
- Program installation
- Cloud Management
- Cybersecurity Management
- Software Installation
Software
MS Office
Google Workspace
Mondaycom
Salesforce
Timeline
IT Consultant
The Moschovitis Group
05.2000 - 05.2023
Director of Information Technology
NYC Outward Bound Schools
06.1995 - Current
Field Instructor
NYC Outward Bound Schools
06.1995 - 04.2000
Bachelor of Science - Computer Science
SUNY Empire State College
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