Member Service Specialist
Idaho Central Credit Union
09.2021 - 03.2022
- Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Provided personalized financial guidance based on individual goals, helping members make well-informed decisions about their finances.
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Assisted members with checking, savings and CD accounts
- Balanced till drawer, vault, credit card machines and coin counter nightly.