Brianda Hernandez
Edinburg,Texas
Summary
Detail-oriented professional with expertise in document management, policy enforcement, and customer service. Committed to enhancing operational efficiency and maintaining confidentiality while ensuring compliance with regulatory standards with background in administrative support and legal documentation. Proven ability to manage court records and coordinate schedules efficiently. Demonstrated proficiency in legal research and effective communication.
Overview
7
7
years of professional experience
Work History
Deputy Clerk
Hidalgo County
100 N Closner Edinburg, TX 85383 US
07.2023 - Current
- Managed daily office activities, ensuring smooth operations and efficient workflow.
- Processed legal documents with precision, maintaining compliance with regulatory standards.
- Assisted in scheduling appointments and coordinating meetings for court officials.
- Maintained accurate records and files, contributing to improved information retrieval systems.
- Facilitated communication between departments, enhancing collaboration and information sharing.
- Implemented filing system improvements, increasing document accessibility and organization.
- Monitored deadlines for case filings, ensuring timely submissions to avoid penalties.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed court filings, maintaining accuracy and timeliness of submissions.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
Exam Proctor/Receptionist
RGV College
5419 N Cage Blvd. Pharr , TX 78577
04.2022 - 07.2022
- Monitored exam environments to ensure adherence to academic integrity policies
- Verified student identification and eligibility prior to exam participation
- Administered pre-exam instructions and addressed candidate inquiries promptly
- Coordinated seating arrangements to enhance examination flow and efficiency
- Implemented efficient check-in processes, reducing wait times and enhancing candidate flow during examinations.
- Maintained a quiet and focused environment, enabling students to concentrate fully on their exams.
- Aided students in overcoming technical difficulties during computer-based exams, resolving issues promptly to minimize disruptions.
- Maintained organized filing systems, enhancing document retrieval and office efficiency.
- Processed incoming mail and packages, ensuring timely distribution to relevant personnel.
- Provided administrative support, including data entry and maintaining office supplies inventory.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Operations Manager
TruFit Athletic Clubs.
5300 N 23rd St Mcallen , TX 78504 US
10.2021 - 12.2021
- Streamlined daily operations to enhance member satisfaction and retention.
- Developed and implemented training programs for staff to improve service quality.
- Managed inventory control processes to maintain optimal stock
- Analyzed operational workflows, identifying areas for efficiency improvements.
- Oversaw maintenance of fitness equipment, ensuring safety and functionality for members.
- Coordinated scheduling and staffing to ensure coverage during peak hours.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Daycare Supervisor
TruFit Athletic Clubs
511 E University Edinburg , TX 78539 US
07.2021 - 08.2021
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate educational programs to foster child development.
- Maintained communication with parents regarding child progress and daily activities.
- Trained and mentored staff on best practices for child supervision and program execution.
- Developed staff schedules and assigned tasks, ensuring optimal daycare operations and efficient time management.
Front Desk Receptionist
TruFit Athletic Clubs
1718 E Griffin Pkwy, Mission, TX 78572
10.2018 - 07.2021
- Managed front desk operations, ensuring smooth member check-in and inquiries.
- Coordinated appointment scheduling for personal trainers and group classes.
- Assisted in maintaining accurate membership records and billing information.
- Developed strong relationships with members, enhancing overall club experience.
- Trained new reception staff on operational procedures and customer service excellence.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Collected deposits, fees, and payments.
Education
No Degree - Nursing
South Texas College
McAllen, TXHigh School Diploma -
Robert Vela High School
801 E Canton Rd, Edinburg, TX 7853906-2020
Phlebotomist Certification - Phlebotomy
New Start School
709 N Main St, McAllen, TX 78501Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
- Telephone etiquette
- Cash handling
- Administrative tasks
- Document management
Languages
Spanish
Full Professional
Timeline
Deputy Clerk
Hidalgo County
07.2023 - Current
Exam Proctor/Receptionist
RGV College
04.2022 - 07.2022
Operations Manager
TruFit Athletic Clubs.
10.2021 - 12.2021
Daycare Supervisor
TruFit Athletic Clubs
07.2021 - 08.2021
Front Desk Receptionist
TruFit Athletic Clubs
10.2018 - 07.2021
No Degree - Nursing
South Texas College
High School Diploma -
Robert Vela High School
Phlebotomist Certification - Phlebotomy
New Start School