Sportia Jenkins
Raleigh
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Deputy Clerk
Wake County Courthouse
04.2023 - Current
- Provide/accommodate direction to individuals looking to file cases
- Composing court orders for individuals looking to legally change their names
- Scheduling hearings to accommodate multiple parties such as plaintiffs/defendants, hearing officers, and guardian ad litem’s
- Calculating funds needed to remedy foreclosure cases
- Redact sensitive/identifying information to not make visible through public platform
- Managing files for Wake County’s multiple court divisions
- Enter data and codes for police citations
Front Desk/Receptionist
Kamm McKenzie OBGYN
10.2020 - 03.2023
- Operating Multi-Phone Line System
- Check patients in prior to beginning their appointment making sure demographics and other information is current
- Verify medical insurance benefits
- Collect co-pays and applying payments to appropriate rendered services
- Scheduling appropriate appointments to best meet needs of patient
- Check patients out upon visit completion
Patient Service Coordinator
My Eye Dr.
08.2019 - 06.2020
- Check patients in prior to being called back for pre-vision screenings
- Verified patient vision insurances to be applied towards visit
- Manage patient flow within the office
- Completed referral requests prior to patient leaving current appointment
- Checked patients out upon visit completion
Office Assistant
College of Engineering Academic Affairs
11.2018 - 05.2019
- Assist incoming freshman and transfer students through answering their questions upon enrollment
- Perform administrative tasks through organizing files, managing appointments, and relay important information to desired recipients
- Scheduled academic meeting times for students and advisors
Sandwich Artist
Subway
06.2016 - 08.2016
- Prepared custom orders in a timely fashion while multitasking in a fast-paced environment
- Maintained work area hygiene standards and food safety guidelines
- Performed as a part of a diverse team to reach sales goals, customer satisfaction ratings, and daily objectives
Education
Bachelor of Arts - Sociology
North Carolina State University
Raleigh, NC05.2019
Skills
- Proficiency in Microsoft Suite
- Filing systems
- Policy enforcement
- Prioritization
- Administrative tasks
- Mail handling
- Information security
- Database entry
- Attention to detail
- Professional and mature
- Flexible and adaptable
- Record sorting and filing
Timeline
Deputy Clerk
Wake County Courthouse
04.2023 - Current
Front Desk/Receptionist
Kamm McKenzie OBGYN
10.2020 - 03.2023
Patient Service Coordinator
My Eye Dr.
08.2019 - 06.2020
Office Assistant
College of Engineering Academic Affairs
11.2018 - 05.2019
Sandwich Artist
Subway
06.2016 - 08.2016
Bachelor of Arts - Sociology
North Carolina State University
Professional Development
- PCC Visions/Horizons Scholarship Program November 2012 – December 2016
- Visions scholarship program was an academic program that helped high school students transition into college and explore the interests, majors, future occupations, and life plans students wished to pursue.