JANET RICHTER
DERBY,NY
Summary
Results-driven Assistant Billing Manager experienced in optimizing healthcare revenue cycle workflows. Enhances cash flow and operational efficiency through targeted data analysis, process improvements, and team training. Committed to driving accuracy, reducing claim denials, and maximizing effectiveness in financial operations.
Overview
2027
2027
years of professional experience
Work History
Assistant Billing Manager
UBMD Psychiatry/University Psychiatric Practice, Inc.
2022 - Current
- Analyzed billing data to identify trends and recommend process improvements.
- Prepared financial reports for upper management, highlighting key performance indicators.
- Provided backup support for other finance functions when needed, demonstrating flexibility within the organization.
- Conducted monthly reconciliations of accounts receivable balances to ensure accuracy.
- Trained new staff members on billing procedures, ensuring a smooth transition into their roles.
- Improved cash flow with diligent follow-up on overdue payments and prompt resolution of disputes.
Medical Billing Specialist
UBMD Psychiatry/University Psychiatric Practice, Inc.
2000 - Current
- Processed and submitted medical claims to insurance companies for prompt reimbursement.
- Monitored claim denials, identifying trends and implementing corrective actions to reduce future occurrences.
*Monitored claim denials, identifying trends and implementing corrective actions to reduce future occurrences.
- Posted and adjusted payments from insurance companies.
IT Technical Support Specialist
ClientLogic Corporation
1997 - 2000
- Provided technical support for hardware and software issues, enhancing user satisfaction.
- Assisted users with software installations and updates, improving system performance.
Education
Associate of Arts - Healthcare
Erie Community College
Buffalo, NY01-1996
Associate of Applied Science - Business Administration
Hilbert College
Hamburg, NY01-1995
Skills
- Accounts receivable management
- Claims processing
- Payment processing
- Prepare, maintain and review operational and revenue cycle reports; Identify issues and follow through on discrepancies and outstanding accounts
- Use Medent, Excel and Microsoft Word to research accounts, reconcile information, document issues and support operational decision-making
- Collections experience
- Collections expertise
- Identify opportunities to improve workflows and reduce errors
- Training and mentoring
- Currently completing Epic training while leveraging more than 25 years of healthcare and revenue cycle and outpatient operations experience
Accomplishments
- Established a consistent monitoring and follow-up protocol for outstanding claims, which minimized unapplied cash and dropped system AR from 39 to 28.43 days.
- Minimized claim denials by utilizing reports and fixing claim errors prior to claim submission.
Timeline
Assistant Billing Manager
UBMD Psychiatry/University Psychiatric Practice, Inc.
2022 - Current
Medical Billing Specialist
UBMD Psychiatry/University Psychiatric Practice, Inc.
2000 - Current
IT Technical Support Specialist
ClientLogic Corporation
1997 - 2000
Associate of Arts - Healthcare
Erie Community College
Associate of Applied Science - Business Administration
Hilbert College