Janet Rodriguez
Methuen,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
19
19
years of professional experience
Work History
Accounts Receivable Analyst
HUB International New England, LLC
Wilmington, MA
05.2020 - Current
- Reconciled or entered report discrepancies found in financial records.
- Examined customer payment plans, and payment history to resolve delinquent accounts.
- Prepare in-house bank deposits.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with Account Managers to ensure the timely collection of payments from clients.
- Assist with month-end closing procedures, such as invoicing any open agency bill policies.
Assistant Account Manager
HUB International New England, LLC
Wilmington, MA
05.2014 - 05.2020
- Assisted Account Managers in managing client relationships and resolving customer service issues.
- Created presentations and proposals for clients.
- Responded promptly to emails from customers concerning account status updates or product questions.
- Updated internal databases with current contact information for all key contacts within each account.
- Exceeded customer satisfaction by finding creative solutions to problems, by working directly with underwriters.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Certificate Nurse Assistant
Home Care Inc
Lawrence, MA
06.2011 - 05.2014
- Assisted residents in preparing for activities and social programs.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Observed and reported unusual symptoms and changes to charge nurse.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
Certificate Nurse Assistant
Wingate Nursing Home
Andover, MA
05.2006 - 04.2011
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
Education
High School Diploma -
Methuen High School
Methuen, MA06-2005
Skills
- Accounting principles
- Dispute resolution
- Accounts receivable software
- Invoice processing
- Microsoft Excel
- Time management abilities
- Business ethics
- Multitasking Abilities
- Effective communication
- Goal setting
- Word processing
- Data entry and 10-key
- Bilingual in Spanish/English
Languages
Spanish
Professional
English
Professional
Timeline
Accounts Receivable Analyst
HUB International New England, LLC
05.2020 - Current
Assistant Account Manager
HUB International New England, LLC
05.2014 - 05.2020
Certificate Nurse Assistant
Home Care Inc
06.2011 - 05.2014
Certificate Nurse Assistant
Wingate Nursing Home
05.2006 - 04.2011
High School Diploma -
Methuen High School