Janet Rojak
Cleveland,OH
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Harvest Sherwood Foods Distributors
09.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Scheduler
Harvest Sherwood Foods Distributors
09.2012 - Current
- Coordinate and confirm 50+ daily appointments, ensuring efficient scheduling using NCR web program.
- Communicate schedule changes effectively across departments.
- Answer Multi-line phones and provide customer service to vendors and employees.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Receiving Specialist
Harvest Sherwood Foods Distributors
09.2012 - Current
- Verify shipment accuracy by cross-checking purchase orders and cargo manifests.
- Investigate inventory discrepancies, reducing shipment errors by 20%.
- Prepare and manage bills of lading and receiving reports for audit and compliance.
- Lead warehouse team in organizing inventory & optimizing storage.
- Coordinated intake of up to 60 large shipments per day.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Data Entry Specialist
Harvest Sherwood Foods Distributors
09.2007 - Current
- Maintain 99% accuracy in data entry, ensuring reliable customer and account records.
- Organize and file thousands of records for easy access and retrieval.
- Identify and correct data discrepancies, reducing errors by 30%.
- Collaborate with supervisors to streamline data verification processes.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing levels.
Billing Specialist
Harvest Sherwood Foods Distributors
09.2000 - Current
- Process an average of 500+ invoices per month with 100% compliance.
- Reconcile customer accounts, resolving billing discrepancies within 24 hours.
- Train and Mentor new team members on billing policies.
- Assist in vendor payment processing, ensuring timely and accurate disbursements.
- Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
Education
High School Diploma -
Maple Heights High School
Maple Heights, OHSkills
- 10 Key
- Accurate data entry
- Proficient in computer applications
- Administrative support
- Experienced in document creation using Microsoft Word
- Excel data analysis
- Email communication proficiency
- Recordkeeping accuracy
- Effective problem solver
- Professional demeanor
- Task prioritization
- Proficient in prioritizing tasks
Timeline
Administrative Assistant
Harvest Sherwood Foods Distributors
09.2022 - Current
Scheduler
Harvest Sherwood Foods Distributors
09.2012 - Current
Receiving Specialist
Harvest Sherwood Foods Distributors
09.2012 - Current
Data Entry Specialist
Harvest Sherwood Foods Distributors
09.2007 - Current
Billing Specialist
Harvest Sherwood Foods Distributors
09.2000 - Current
High School Diploma -
Maple Heights High School
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