Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Office Service Clerk
2 Years 7 Months
Buchalter | 03.2024 - Current
Distributed and scanned incoming mail from shipments, couriers and postal delivery to our legal assistants or filed away in records
Managed front desk area by welcoming visitors and responding to in-person requests, ensuring a positive first impression
Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel
Cashier Team Lead
9 Months
Mercedes Benz | 06.2023 - 03.2024
Supported customers by addressing inquiries and fulfilling requests promptly
Handled cash and card payments to ensure customer satisfaction.
Trained employees on register operations, merchandising techniques, and customer service best practices
Resolved billing discrepancies by coordinating with service advisors and accounting teams.
Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Receptionist
1 Year 3 Months
European Wax Center | 03.2022 - 06.2023
Greeted visitors and customers, providing friendly and knowledgeable assistance to enhance their experience
Organized client appointment calendar, communicated with clients and updated client records
Coordinated client arrivals with service providers to support smooth appointment transitions.
Barista
3 Years 11 Months
Starbucks | 08.2018 - 07.2022
Interacted with customers during hectic periods to foster enjoyable atmosphere
Suggested food and drink options to meet individual customer preferences and enhance their dining experience.
Delivered friendly customer service while resolving orders and customizing drinks accurately
Receptionist
8 Months
Western Dental & Orthodontics | 11.2020 - 07.2021
Greeted and checked in patients daily to ensure smooth patient flow
Scheduled follow-up appointments to enhance patient care continuity
Handling incoming and outgoing telephone calls
Maintained confidentiality of information regarding clients and company
Education
High School Diploma
Galt High School | Galt, CA | 01-2017
- Allied Health
Sierra College | Rocklin, CA | 05-2030
Skills
Scheduling
Telephone Inquiries
Processing Invoices
Customer Communication
Multitasking Abilities
Bilingual/Biliterate
Certification
Licensed Esthetician - Federico Beauty Institute, March 2022
Office Service Clerk at Delivery Distribution Solutions(Contract) City of ChicagoOffice Service Clerk at Delivery Distribution Solutions(Contract) City of Chicago