Janet Smiciklas

Coordinated patient scheduling with multiple research companies across all imaging modalities offered by Akumin.
Engaged in new Voyager Research projects focusing on 3T MRI and PET/CT imaging techniques.
Worked closely with Management and Technologists to uphold patient care standards.
Communicated daily about appointment updates and potential delays.
Managed research spreadsheet entries and ensured accurate billing information was maintained.
Addressed billing inquiries through CAP portal while requesting addendum reports as necessary.

Worked closely with sites and attend research meetings onsite and virtually as needed.

Supervised daily activities of technologists, focusing on training effectiveness and quality control.
Engaged with management to uphold compliance with established policies and procedures.
Administered incident reporting compliance measures across the team.
Oversaw supply ordering for patient care while maintaining license board organization.
Facilitated CPR certifications, crash cart reviews, and mock emergency drill execution.
Systematized research book organization for improved staff access.
Accepted remote Coordinator position following relocation to Sebastian, Florida in December 2023.

Oversaw daily operations of imaging center, ensuring exceptional customer service for patients, physicians, and attorneys.
Recruited, trained, and mentored high-performance team to achieve monthly patient volume targets.
Maintained high standards of operational efficiency while enhancing patient satisfaction.
Streamlined processes to improve collections and meet financial goals consistently.

Managed daily operations for imaging center delivering MRI, CT, Nuclear Medicine, PET/CT, Ultrasound, Mammography, Bone Density, Radiology, Authorization, Medical Records, and Clerical services.

Imaging Manager, January 2012 to April 2014

Acting Radiology Director, July 2011 to January 2012

Imaging Manager, July 2002 to July 2011

CT, Mammography and Radiology Technologist, July 1986 to February 2002