Janet Tabb
Groton,CT
Summary
Professional office support specialist with 10+ years of experience in reception, office management, and front desk operations. Strong background in phone systems, appointment scheduling, records management, and vendor coordination. Known for clear communication, problem-solving, and dependable administrative support.
Overview
12
12
years of professional experience
Work History
Receptionist
Harbor Village Rehabilitation & Nursing Center
New London, Connecticut
08.2021 - Current
- Greeted residents, families, and visitors at Harbor Village Rehabilitation & Nursing Center front desk.
- Answered incoming calls and directed messages to nursing staff and department teams.
- Set up appointments for therapy, admissions, and resident transportation needs.
- Maintained up-to-date visitor logs, sign-in sheets, and front desk records to ensure accurate tracking of all guests.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Delivered administrative support to staff by typing letters, filing documents, and managing document scanning and copying.
- Managed incoming mail distribution, courier services, faxes, and photocopying documents.
- Assisted with special projects from management.
- Coordinated vendor services for timely repairs and maintenance of office equipment to ensure operational efficiency.
Office Manager
Sharp Training Inc.
New London, Connecticut
09.2014 - 08.2021
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved daily administrative issues and improved office workflow coordination.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Organized training materials, office supplies, and facility resources.
- Managed office inventory and placed new supply orders.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
Education
High School Diploma -
Gilboa Conesville Central
Gilboa, NYSkills
- Front desk operations
- Call handling
- Appointment scheduling
- Visitor logging
- Mail distribution
- Document scanning
- Office administration
- Vendor management
Timeline
Receptionist
Harbor Village Rehabilitation & Nursing Center
08.2021 - Current
Office Manager
Sharp Training Inc.
09.2014 - 08.2021
High School Diploma -
Gilboa Conesville Central