Janet Tafoya
Denver,CO
Summary
Rail operations professional with 29 years of experience in transportation, business ownership, and supervision. Recognized for fostering positive learning environments and enhancing team performance. Strong interpersonal skills facilitate effective communication and collaboration. Proficient in diverse subjects and adaptable teaching methodologies.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Revenue Instructor
Regional Transportation District
Denver , CO
02.2025 - Current
- Led onboarding and training programs for light rail operators, ensuring thorough comprehension of safety protocols.
- Demonstrated train operations, encompassing route navigation, storage procedures, and emergency response.
- Provided real-time coaching and evaluation during live operations and simulation exercises.
- Collaborated with supervisors to enhance training materials and implement updated protocols.
- Assisted in scheduling and coordinating new hire evaluations, assignments, and safety audits.
Light Rail Operator
Regional Transportation District
Denver , CO
10.2013 - Current
- Operated light rail vehicles in accordance with RTD safety policies and operational guidelines.
- Maintained strict adherence to route timetables while communicating delays or hazards.
- Conducted pre-trip and post-trip inspections to uphold vehicle safety and functionality.
- Monitored onboard systems, responding promptly to malfunctions or unexpected track conditions.
- Engaged with passengers professionally, addressing inquiries and providing service updates.
- Coordinated with dispatch and field supervisors to report incidents and service interruptions.
Bus Operator
Jefferson County Schools
Lakewood , CO
06.2002 - 06.2013
- Operated school buses safely to transport students to and from designated locations.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed student behavior on the bus to maintain a safe and respectful environment.
- Assisted students with disabilities in boarding and securing themselves in the bus.
- Communicated effectively with parents and school staff regarding transportation issues.
- Followed established routes and schedules to ensure timely student arrivals at school.
- Responded to emergencies calmly, ensuring student safety during unexpected situations.
Business Owner and Supervisor
J&M janitorial
Denver , CO
01.2003 - 03.2013
- Founded and supervised a successful janitorial company serving commercial and residential clients.
- Managed daily operations and ensured smooth business functionality.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial planning, budgeting, and expense tracking for sustainable growth.
- Trained staff on processes, customer service best practices, and operational procedures.
- Established supplier relationships to secure quality products and favorable terms.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Obey all OSHA regulations.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
Transit Bus Operator
Regional Transportation District
Denver, CO
05.1996 - 05.2002
- Operated transit buses on assigned routes safely and efficiently.
- Assisted passengers with disabilities boarding and disembarking the bus.
- Collaborated with dispatchers to report road conditions and service disruptions.
- Enforced transit policies to promote a safe and respectful environment on buses.
- Provided exceptional customer service to enhance passenger experience during travel.
- Reported any mechanical problems or incidents that occurred during transit operations.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Enforced passenger rules and regulations while providing courteous service.
- Managed time effectively by arriving at stops on schedule according to route times.
- Communicated regularly with dispatch personnel via two-way radio systems.
Education
High School Diploma -
Abraham Lincoln High School
Denver, CO06-1981
Some College (No Degree) - Psychology
Community College of Denver
Denver, COSkills
- Training development
- Safety training
- Staff supervision and scheduling
- Performance evaluations
- Class instruction
- Instructional techniques
- Time management
- Incident reporting
- Real-time coaching
- Emergency response
Certification
- Business Writing Skills
- Microsoft Excel 360
Timeline
Revenue Instructor
Regional Transportation District
02.2025 - Current
Light Rail Operator
Regional Transportation District
10.2013 - Current
Business Owner and Supervisor
J&M janitorial
01.2003 - 03.2013
Bus Operator
Jefferson County Schools
06.2002 - 06.2013
Transit Bus Operator
Regional Transportation District
05.1996 - 05.2002
High School Diploma -
Abraham Lincoln High School
Some College (No Degree) - Psychology
Community College of Denver
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