Janet Urbina
Santa Barbara,CA
Summary
Offers strong communication and fast learning abilities. Compassionate private caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Caregiver
Private
01.2016 - Current
- Offer care and companionship to homebound clients with varying mental and physical capacities
- Maintain schedules for medical and social needs, including transporting clients to appointments.
- Engage with patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhance patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Collaborate with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Contribute to a positive atmosphere for patients by using effective communication and active listening skills.
Waitress
IHOP
01.2014 - 01.2016
- Magnified customer satisfaction by providing attentive service and anticipating guest needs.
- Preserved a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Joined forces with team members to ensure seamless guest experiences and resolve any issues promptly.
- Band together to increased sales by promoting daily specials and making personalized menu recommendations.
Education
Santa Barbara City College
Skills
- Dependable and Responsible
- Problem-Solving
- Hospitality service expertise
- Verbal and written communication skills
- Teamwork and Collaboration
- Exceptional customer service
- Multitasking and Organization
- Relationship Building
Timeline
Caregiver
Private
01.2016 - Current
Waitress
IHOP
01.2014 - 01.2016
Santa Barbara City College