Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Watson-Roberts

Owens Cross Roads

Summary

Dynamic greeter with exceptional communication and customer service expertise. Proven ability to enhance guest experiences through effective seating organization and attentive service. Thrives in fast-paced environments, adept at managing high-volume workloads while maintaining a positive atmosphere.

Overview

3
3
years of professional experience

Work History

HOSTESS

BONEFISH GRILL
11.2023 - 01.2024
  • Communicated with management and service staff to address customer needs.
  • Collaborated with management in planning events or promotions held at restaurant.
  • Conducted regular inventory counts of menus, silverware, napkins, and other front-of-house supplies.
  • Coordinated seating arrangements to accommodate walk-ins and reservations effectively.
  • Assisted servers with food delivery, ensuring all items were correctly prepared and presented.

SERVER

TAILGATERS
05.2022 - 12.2022
  • Worked as a hostess when needed.
  • Supported bussers with table-cleaning during high-volume shifts.
  • Assigned and arranged tables for large groups.
  • Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods.
  • Performed inventory checks on tableware and supplies, restocking as necessary.

Cashier/ Busser

JASONS DELI
01.2021 - 09.2021
  • Balanced cash drawer at beginning and end of each shift.
  • Kept clean, organized, and well-stocked checkout areas.
  • Coordinated shipping or carry-out assistance for customers with special orders.
  • Transported glassware and utensils to and from kitchen.
  • Swept and mopped floors regularly to maintain clean dining area.

PERSONAL ASSISTANT

TUNJI CREATIONS CRYSTAL SHOP
08.2020 - 12.2020
  • My responsibilities included answering the phones, register, and talking/helping with customers.
  • Organized records, correspondence and schedules depending on manager's priorities.
  • Set meeting and appointment reminders for employer.
  • Assisted with planning and execution of business events, meetings and conferences.
  • Answered and directed phone calls to appropriate parties.

Education

HIGHSCHOOL DIPLOMA -

ASHWORTH COLLGE ONLINE
Peachtree Corners, Georgia
12.2022

Skills

  • Communication skills
  • Takes direction easily
  • Teamwork
  • Adaptability
  • Customer Service
  • Positive and professional

Timeline

HOSTESS

BONEFISH GRILL
11.2023 - 01.2024

SERVER

TAILGATERS
05.2022 - 12.2022

Cashier/ Busser

JASONS DELI
01.2021 - 09.2021

PERSONAL ASSISTANT

TUNJI CREATIONS CRYSTAL SHOP
08.2020 - 12.2020

HIGHSCHOOL DIPLOMA -

ASHWORTH COLLGE ONLINE

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