Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Aleksandra Carpenter

Fredericksburg,VA

Summary

Customer-centric hospitality expert with proven adaptability and exceptional multitasking abilities, consistently delivering outstanding guest experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Castiglia's Italian Restaurant
05.2025 - Current
  • Provided warm, attentive customer service, creating a welcoming atmosphere that encouraged guest satisfaction and repeat business. Managed online orders and payments efficiently while assisting with bussing tables to maintain a clean and organized dining area. Collaborated closely with servers, proactively assisting with their tasks and anticipating needs to keep operations running smoothly. Leveraged strong restaurant knowledge and multitasking skills to support both front- and back-of-house functions, consistently earning generous tips and positive feedback from guests.

Hostess

Red Robin
04.2024 - 07.2024

Seasonal Sales/Customer Service Associate

Kohls
10.2023 - 01.2024
  • Provided accurate information and solutions to assist customers with inquiries.
  • Processed transactions efficiently while ensuring compliance with company policies.
  • Maintained up-to-date knowledge of product offerings to recommend suitable options.
  • Collaborated with team members to resolve complex issues, fostering a cohesive environment.
  • Served large volume of customers daily with a positive attitude focused on satisfaction.

Education

Associate's degree - Liberal Arts & Sciences

Germanna Community College

Technical school - Film/Tv Production

Spotsylvania Career And Tech. Center
Spotsylvania, VA
05.2024

Skills

  • Interactive communication skills
  • Greeting guests
  • Payment processing
  • Customer-oriented
  • Patience and empathy
  • Adaptability
  • Restaurant experience
  • Good Under Pressure
  • Cash register
  • Multitasking
  • Time management
  • Phone etiquette
  • Communication skills
  • Photography
  • Video production & editing
  • Cash handling
  • POS
  • Organizational skills
  • Leadership
  • Retail math
  • Interpersonal Skills
  • Guest services
  • Effective multitasking

Certification

  • Adobe Certified Professional in Digital Video
  • Validates my mastery of Adobe Creative Cloud software (specifically Premiere Pro) through an industry-recognized certification and demonstrates my expertise in digital video creation and editing

Languages

English

Timeline

Hostess

Castiglia's Italian Restaurant
05.2025 - Current

Hostess

Red Robin
04.2024 - 07.2024

Seasonal Sales/Customer Service Associate

Kohls
10.2023 - 01.2024

Technical school - Film/Tv Production

Spotsylvania Career And Tech. Center

Associate's degree - Liberal Arts & Sciences

Germanna Community College

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Aleksandra Carpenter