Summary
Overview
Work History
Education
Skills
Timeline
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Janet F Gutierrez

Las Vegas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Associate

Walmart
03.2022 - 12.2023
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Conducted comprehensive market research to identify emerging trends and opportunities for growth within the industry.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.
  • Created solutions for customers to satisfy specific needs, quality and budget.

Markdown Associate

Burlington
10.2018 - 01.2020
  • Increased Markdown Associate efficiency by streamlining workflows and optimizing collaboration among team members.
  • Implemented new markdown strategies, resulting in improved inventory management and reduced excess stock.
  • Developed comprehensive training materials for new hires, enhancing the onboarding process and reducing time to productivity.
  • Optimized pricing processes, ensuring consistency and accuracy across all product categories.
  • Contributed to increased customer satisfaction by maintaining accurate pricing information on merchandise displays throughout the store.

Assistant Store Manager

Family Dollar
07.2016 - 10.2018
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Associate Degree in Medical Assisting - Medical Assisting

Kaplan College
Las Vegas, NV
02.2012

Skills

  • Corporate Visual Standards
  • Corporate Visual Objectives
  • Vendor Relations
  • Markdown Procedures
  • Merchandise Stocking and Replenishing
  • Customer Engagement
  • Display Resetting
  • Display Set-Up
  • POS Systems Knowledge

Timeline

Associate

Walmart
03.2022 - 12.2023

Markdown Associate

Burlington
10.2018 - 01.2020

Assistant Store Manager

Family Dollar
07.2016 - 10.2018

Associate Degree in Medical Assisting - Medical Assisting

Kaplan College

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Janet F Gutierrez