Janeth Barcenas Rodriguez
Atlanta,GA
Summary
Resourceful Associate Banker with extensive experience in client service, operational support, and regulatory compliance. Recognized for achieving high productivity and effective communication within a fast-paced banking environment. Committed to enhancing operational knowledge and contributing to branch efficiency and team success, with a keen interest in risk management and branch operations leadership.
Overview
6
6
years of professional experience
Work History
Associate Banker
Chase Bank
03.2025 - Current
- Delivered exceptional customer service and supported daily branch operations in a fast-paced banking environment at JPMorgan Chase & Co.
- Handled cash, processed transactions, and managed client relationships while ensuring compliance with banking policies and risk procedures.
- Communicated effectively and demonstrated leadership, recognized for problem-solving, adaptability, and building positive client relationships.
Café Associate
Sam's Club
08.2024 - 10.2024
- Provided friendly, efficient service that enhanced members' dining experiences.
- Promoted daily specials and upsold items, directly increasing sales.
- Maintained clean, organized, and well-stocked café through close collaboration with team members.
Shift Lead
Chick-Fil-A
04.2020 - 08.2024
- Led team during peak hours, ensuring efficient service and customer satisfaction.
- Trained new hires and coached team members, enhancing workplace morale and performance.
- Resolved customer complaints and employee conflicts using de-escalation techniques, promoting a harmonious environment.
Education
French Certification -
Busuu
GED -
Technical College System of Georgia
Skills
Timeline
Associate Banker
Chase Bank
03.2025 - Current
Café Associate
Sam's Club
08.2024 - 10.2024
Shift Lead
Chick-Fil-A
04.2020 - 08.2024
French Certification -
Busuu
GED -
Technical College System of Georgia