Janeth Cepeda
Bryan,TX
Overview
1
1
year of professional experience
Work History
Assistant Company Secretary
Socios Concrete
Bryan, TX
05.2019 - 08.2020
- Provided clerical support to 4 company employees by copying, faxing and filing documents.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Increased office efficiency by modernizing document organization systems and effectively implementing solutions.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Compiled reports for program leaders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Used microsoft and excel to prepare various correspondence, reports and other written material.
- Handled all domestic and international travel arrangements and reservations, cutting company's travel expenses by %.
- Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
- Resolved issues quickly by using communication and proper active listening, effectively reducing customer complaints by 99%.
- Answered, responded to and transferred over 3 daily phone calls on multi-line phone system.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Transcribed and organized information to assist in preparing speeches and presentations.
Education
High School Diploma -
James Earl Rudder High School
Bryan, TX05.2019
Skills
- Scheduling and calendar management
- Employee timesheet processing
- Documentation and control
- Database administration
- Social media knowledge
- Spreadsheet management
- Recordkeeping
- Bookkeeping
- Meeting minutes
- Program files maintenance
- Scheduling
- Multi-line phone proficiency
- Report analysis
- Paperwork drafting
- Customer relations and communications
- Business administration
Timeline
Assistant Company Secretary
Socios Concrete
05.2019 - 08.2020
High School Diploma -
James Earl Rudder High School