Overview
Work History
Education
Skills
Timeline
Generic

Janeth Cepeda

Bryan,TX

Overview

1
1
year of professional experience

Work History

Assistant Company Secretary

Socios Concrete
Bryan, TX
05.2019 - 08.2020
  • Provided clerical support to 4 company employees by copying, faxing and filing documents.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Increased office efficiency by modernizing document organization systems and effectively implementing solutions.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Compiled reports for program leaders.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Used microsoft and excel to prepare various correspondence, reports and other written material.
  • Handled all domestic and international travel arrangements and reservations, cutting company's travel expenses by %.
  • Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliations.
  • Resolved issues quickly by using communication and proper active listening, effectively reducing customer complaints by 99%.
  • Answered, responded to and transferred over 3 daily phone calls on multi-line phone system.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

High School Diploma -

James Earl Rudder High School
Bryan, TX
05.2019

Skills

  • Scheduling and calendar management
  • Employee timesheet processing
  • Documentation and control
  • Database administration
  • Social media knowledge
  • Spreadsheet management
  • Recordkeeping
  • Bookkeeping
  • Meeting minutes
  • Program files maintenance
  • Scheduling
  • Multi-line phone proficiency
  • Report analysis
  • Paperwork drafting
  • Customer relations and communications
  • Business administration

Timeline

Assistant Company Secretary

Socios Concrete
05.2019 - 08.2020

High School Diploma -

James Earl Rudder High School