Janeth Delgado
Chicago
Summary
Dynamic and operations-focused leader with strong experience in team supervision, sales performance, customer service, and facility management. Skilled in driving membership-style goals, boosting conversion rates, and coaching teams to exceed expectations. Known for maintaining high cleanliness standards, resolving member concerns, and creating inclusive, high-energy environments aligned with Crunch Fitness’s 'No Judgments' philosophy. CPR/AED certified, and committed to bringing strong leadership, accountability, and exceptional member experience.
Overview
3
3
years of professional experience
Work History
Shift Leader
Wash U Car Wash
Evergreen Park
03.2025 - Current
- Set daily goals, monitor conversion rates, and coach staff to meet sales targets.
- Supervise daily operations and a team of employees to maintain an efficient workflow and excellent customer service.
- Train new staff on equipment use, safety procedures, and customer interaction.
- Handle customer concerns, and ensure positive experiences to encourage repeat business.
- Assist with opening and closing procedures.
- Maintain a clean, safe, and organized work environment during all shifts.
Recreation Leader
Chicago Park District
Chicago
10.2023 - Current
- Supervise recreation activities and functions as an official, where necessary.
- Supervise unorganized play and athletic activity at Chicago Park District facilities, and encourage and enforce standards and issues.
- Coordinate the operation of game rooms and day camp activities.
Hostess
Red Lobster
Chicago
03.2023 - 03.2025
- I greeted and seated guests, managed reservations, and waitlists.
- Maintained organized seating charts, and supported servers during peak hours.
- Provided excellent customer service, and ensured a welcoming dining environment.
Activity Instructor
One Summer Chicago
Pilsen Neighbors
06.2023 - 08.2023
- Planned and implemented a course curriculum for the instruction of a specialized athletic, recreation, or leisure activity.
- Adapted programs to reflect differing levels of participant skill development.
- Supervised an unorganized plan and enforced the Chicago Park District's rules and regulations.
Seasonal Recreation Leader
McKinley
07.2022 - 08.2022
- Assisted in planning, scheduling, and conducting tournaments and leagues.
- Performed demonstrations and led small groups in drills and agility exercises.
- Assisted the regular staff and conducted simple arts, crafts, music, physical activities, and other recreational activities.
Education
Associate of Arts -
Richard J Daley College
Chicago, IL05-2026
Diploma -
Phoenix Military Academy
Chicago, IL06.2022
Skills
- Team leadership and coaching
- Staff development
- Customer issue resolution
- Member experience management
- Sales leadership and growth
- Conversion tracking
- CPR and AED certified
- Youth championship participation
- Soccer program facilitation
- Fluent in Spanish
Skills And Accomplishments
- Youth Citywide Championship, 11/23
- Soccer for Success, 03/23
- Fluency in Spanish
Timeline
Shift Leader
Wash U Car Wash
03.2025 - Current
Recreation Leader
Chicago Park District
10.2023 - Current
Activity Instructor
One Summer Chicago
06.2023 - 08.2023
Hostess
Red Lobster
03.2023 - 03.2025
Seasonal Recreation Leader
McKinley
07.2022 - 08.2022
Associate of Arts -
Richard J Daley College
Diploma -
Phoenix Military Academy