Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janeth Gonzalez

Waxahachie

Summary

Dynamic operations supervisor with a proven track record at LAFISE BANCENTRO BANK, excelling in performance monitoring and task delegation. Enhanced workflow efficiency and trained staff, ensuring compliance and customer satisfaction. Skilled in cash management and adept at fostering team collaboration to achieve operational goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Supervisor

LAFISE BANCENTRO BANK
02.2015 - 07.2025
  • Assisted in daily operations to ensure workflow efficiency.
  • Learned and adhered to safety protocols and operational procedures.
  • Supported team members in completing tasks and meeting deadlines.
  • Fill ATMS whit cash
  • To make cash audit to the cashiers

Bank Teller

LAFISE BANCENTRO BANK
11.2007 - 01.2015
  • Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
  • Assisted customers with account inquiries, resolving issues promptly to enhance satisfaction.
  • Managed cash drawer operations, maintaining accurate records of daily transactions and deposits.
  • Trained new tellers on bank policies, procedures, and customer service best practices.

Education

Bachelor of Science - Accounting

UENIC MLK NICARAGUA
MATAGALPA NICARAGUA
11-2022

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision

Certification

  • Certified [LAFISE], [BANCENTRO] - [Timeframe]
  • [UENIC MLK] License - [Timeframe]

Timeline

Operations Supervisor

LAFISE BANCENTRO BANK
02.2015 - 07.2025

Bank Teller

LAFISE BANCENTRO BANK
11.2007 - 01.2015

Bachelor of Science - Accounting

UENIC MLK NICARAGUA

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