Janeth Villafuerte
Austin
Summary
Results of being manager with over two years of experience in the fast-paced food service industry. I learned the importance of organization and teamwork to achieve goals, the importance of time and knowing how to maximize it to ensure team efficiency even under pressure with an innovative mind
Overview
2027
2027
years of professional experience
Work History
Member Specialist
Sams Club
Austin, TX
2025 - Current
- Provided exceptional member service to enhance customer satisfaction and retention.
- Assisted members with product inquiries, ensuring accurate information and timely support.
- Collaborated with team members to maintain store organization and visual merchandising standards.
- Processed membership applications efficiently, streamlining onboarding experience for new members.
- Educated members on store policies and promotions, fostering informed purchasing decisions.
- Resolved member issues with professionalism, enhancing overall shopping experience and loyalty.
- Collaborated with cross-functional teams to develop new programs tailored to members'' needs.
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
Manager
Taqueria 10 10 Mexican restaurant
Austin
07.2024 - 01.2025
- Exhibited strong teamwork by collaborating with staff to ensure accurate and timely order fulfillment
- Improved team morale and motivation through positive reinforcement and team building activities, resulting in improved team performance
- Maintained a clean and organized work station
- Teamwork to achieve goals
- Identified and addressed impediments to team progress and success
- Developed and facilitated team-building activities to foster collaboration and improve team performance
Manager
Mc Donalds
Austin
10.2022 - 04.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Teamwork collaboration
Education
Highschool Diploma - undefined
Highschool of Mexico
Mexico06.2023
Skills
- Adaptability
- Communication Skills
- Ability to Work Under Pressure
- Teamwork collaboration
- Time management
- Flexible schedule
- Punctual and Reliabl
- Passion for service
Languages
English and Spanish
Timeline
Manager
Taqueria 10 10 Mexican restaurant
07.2024 - 01.2025
Manager
Mc Donalds
10.2022 - 04.2024
Highschool Diploma - undefined
Highschool of Mexico
Member Specialist
Sams Club
2025 - Current