Janett Cancio
Miami,FL
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
Leon Medical Centers
Doral, FL
10.2022 - Current
- Managed sensitive patient information in compliance with HIPAA standards.
- Scheduled appointments, coordinated patient flow, and ensured efficient communication between patients and providers.
- Delivered direct customer support, addressing concerns and resolving issues to improve patient satisfaction.
- Trained new staff in office procedures and care protocols.
Server
Five Guys
Miami, FL
11.2023 - 10.2024
- Maintained excellent multitasking in a high-volume, fast-paced environment.
- Delivered food and service with attention to customer needs and quality.
- Collaborated with team members to streamline service during peak hours.
Education
Bachelor Of Arts, Minor In Education - Psychology (In Progress)
Florida International University
06-2028
Associate of Arts - Psychology
Miami Dade College
04-2025
High School Diploma -
Miami Southridge
Miami, Fl06-2022
Skills
- Applied Behavior Analysis (ABA) – foundational knowledge
- RBT 40-Hour Training (Completed December 2022)
- HIPAA compliance & patient confidentiality
- BLS Certified – Emergency response training
- Behavior data collection (training-based)
- Appointment scheduling & office workflow
- Microsoft Office (Word, Excel, Outlook)
- Multitasking & time management
- Strong communication & teamwork
- Empathy & adaptability in client care
Professional Summary
I’m a caring and organized Patient Care Coordinator with hands-on experience managing schedules, helping patients, and making sure everything runs smoothly in a busy medical office. I’m great at communicating clearly, solving problems, and supporting my team. I’m passionate about working with kids and excited to bring my patience and people skills into a role where I can help children learn and grow in a positive environment.
Objective
Seeking an entry-level position as a Registered Behavior Technician where I can apply my RBT training, healthcare experience, and passion for working with children to support children’s emotional, social, and behavioral development in clinical or educational settings.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Hobbies and Interests
My greatest goal is to make a lasting, positive impact on the lives of children. I am passionate about helping them grow emotionally, overcome challenges, and reach their full potential. I’m especially interested in supporting children with special needs through patience, guidance, and encouragement. I find it deeply rewarding to contribute to a safe and supportive environment where every child feels valued and empowered.
Certification
- 40-Hour Registered Behavior Technician (RBT) Training
Autism Partnership Foundation · Completed December 2022 - BLS Provider Certification
American Heart Association · Expires November, 2026
References
- References available upon request
Timeline
Server
Five Guys
11.2023 - 10.2024
Patient Care Coordinator
Leon Medical Centers
10.2022 - Current
High School Diploma -
Miami Southridge
Bachelor Of Arts, Minor In Education - Psychology (In Progress)
Florida International University
Associate of Arts - Psychology
Miami Dade College