BRIANA OWENS
The Breathing Center of Houston
Spring,Texas
8
years of professional experience
Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Work History
Patient Care Coordinator
2 Months- Coordinated patient care schedules to optimize clinic workflow and reduce wait times.
- Facilitated communication between patients, healthcare providers, and insurance companies to ensure seamless service delivery.
- Streamlined appointment scheduling procedures, resulting in increased patient throughput without compromising care quality.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Court Liaison
1 Year 6 Months- Facilitated meetings between clients, attorneys, and court officials.
- Educated clients on their rights and available support services.
- Drafted correspondence related to court matters and ensured timely delivery of such letters and documents.
- Prepared legal documents for filing in accordance with applicable laws and regulations.
- Coordinated communication between court systems and community resources.
- Assisted clients in understanding legal processes and court requirements.
- Managed documentation for court appearances and case updates.
Mental Health Case Manager
3 Months- Assessed client needs and developed tailored care plans for mental health support.
- Coordinated services between clients and healthcare providers for optimal treatment.
- Conducted regular follow-ups to monitor client progress and adjust care strategies.
- Documented client interactions and maintained accurate records in compliance with regulations.
- Provided crisis intervention to clients experiencing acute mental health challenges.
Clinical Assessor
1 Year- Remained current regarding new research, latest trends and developments related to autism, special education and other fields.
- Teamed with other physicians, specialists, and health care providers to provide well-rounded care for complex cases.
- Maintained appropriate progress notes for supervision hours and inputs.
- Implemented therapeutic regimens involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
Patient Advocate
2 Years- Program Coordinating primary role is to assess client needs and connect client to program resources and community referrals.
- Help with client intake process.
- Recognized as the leading patient advocate for the company in 2022.
- Provide support and education.
- Assist with Program Coordinating and Spiritual Mentorship.
- Assist with scheduling appointments and make appointment reminder calls.
- Administer pregnancy tests.
- Assist Clinic Director and Clinic Coordinator with client paperwork tasks.
Behavior Therapist
1 Year- Worked closely with children who had autism.
- Created and designed individualized behavioral interventions to promote positive behaviors and prevent problems.
- Collaborated with treatment team to determine obstacles to success, assess client needs and develop treatment plan.
- Developed tools to help client acquire new skills and work towards goals of building communication and social interactions.
Education
Master of Arts - Psychology
Bachelor of Science - Psychology
Skills
Customer Service
Applied Behavior Analysis
Behavioral Therapy
Critical Thinking
Research
Attention to detail
Organization
Legal document preparation
Court liaison coordination
Case management
Crisis intervention
Professional communication
Rights advocacy
Mental health support
Timeline
Patient Care Coordinator
The Breathing Center of Houston
06.2026 - CurrentRead More
Court Liaison
Woodland Springs
08.2024 - 02.2026Read More
Mental Health Case Manager
NP Care Services
05.2024 - 08.2024Read More
Clinical Assessor
Nexus Children's Hospital
12.2022 - 12.2023Read More
Patient Advocate
The Source
12.2020 - 12.2022Read More
Behavior Therapist
Spectacular Kids ABA Therapy & Consulting
12.2018 - 12.2019Read More
Prairie View A&M University
Bachelor of Science from Psychology
Read More
Houston Baptist University
Master of Arts from Psychology
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