JANETTA EDWARDS
Wiggins,MS
Summary
Dedicated Specimen Processing Specialist with expertise in HIPAA compliance and clinical laboratory operations. Proven ability to enhance labeling accuracy and reduce errors through meticulous attention to detail.
Overview
33
33
years of professional experience
Work History
Specimen Processing Specialist II
LabCorp
Hattiesburg, MS
02.2020 - 08.2025
- Streamlined specimen processing workflows, ensuring prompt and accurate handling of samples throughout the laboratory.
- Trained new staff on laboratory protocols and best practices for specimen management.
- Implemented quality control measures to enhance accuracy in test results and reduce errors.
- Coordinated with healthcare providers to resolve discrepancies in specimen identification and labeling.
- Collaborated with cross-functional teams to ensure accurate and timely delivery of diagnostic results to clinicians and patients.
- Reduced sample rejections by verifying correct labeling, storage conditions, and transport methods for each specimen type.
- Contributed to a reduction in errors by providing comprehensive training and support to junior staff members in specimen processing techniques.
- Followed safety protocols while handling hazardous materials.
- Processed biological specimens with high attention to detail and adherence to safety protocols.
- Ensured accuracy in specimen labeling and tracking throughout entire laboratory process.
- Trained new staff on best practices for specimen processing and quality control measures.
Secretary
Pine Belt Mental Healthcare Resources
Hattiesburg, MS
07.2019 - 02.2020
- Managed scheduling and calendar coordination for executive staff, ensuring efficient time management.
- Facilitated communication between departments, enhancing collaboration and information flow.
- Maintained accurate records and documentation for client interactions, supporting compliance and auditing processes.
- Developed and implemented office procedures that improved operational efficiency and workflow effectiveness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Laboratory Clerk
Forrest General Hospital
Hattiesburg, MS
11.2003 - 01.2014
- Managed specimen collection and processing to ensure timely laboratory results.
- Maintained accurate records of laboratory test results and patient information.
- Maintained comprehensive records using database systems to ensure data integrity and accessibility.
- Assisted in training new staff on laboratory protocols and procedures.
Shift Manager
Boomerangs
Wiggins, MS
08.1992 - 07.1998
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, promoting teamwork and enhancing service quality.
- Implemented process improvements, resulting in increased efficiency and reduced operational bottlenecks.
- Managed inventory levels, optimizing stock management to minimize waste and shortages.
- Resolved customer issues promptly, maintaining high satisfaction levels through effective communication strategies.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- If opening for shifting or closing for night shift counted register to make sure accurate balance count.
Education
Associate of Science - Medical Billing And Coding
Pearl River Community College
Poplarville, MS05-2018
Skills
- Understanding of HIPAA regulations
- Hands-on clinical laboratory expertise
- Biohazardous waste disposal
- Labeling accuracy
- Clinical laboratory experience
- HIPAA compliance
Accomplishments
- Member of Association of Surgical Technologist
- Outstanding Student Certificate of Academic Merit (grade pint average 3.5)
- Certificate of Academic Merit (Perfect Attendance)
Timeline
Specimen Processing Specialist II
LabCorp
02.2020 - 08.2025
Secretary
Pine Belt Mental Healthcare Resources
07.2019 - 02.2020
Laboratory Clerk
Forrest General Hospital
11.2003 - 01.2014
Shift Manager
Boomerangs
08.1992 - 07.1998
Associate of Science - Medical Billing And Coding
Pearl River Community College