Janette Cruz
Fort Drum,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
11
11
years of professional experience
Work History
MEDICAL ASSISTANT
SAMARITAN UROLOGY
02.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Taught patients about medications, procedures, and care plan instructions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Patient Care Technician
Fresenius Kidney Care Dialysis
09.2020 - 01.2021
- Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
- Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Monitored patient vital signs, lab results and other indicators of health.
Home Health Aide
SAMARITAN SUMMIT VILLAGE
01.2013 - 09.2020
- Help patients in a variety of ways, which may include taking their vital signs or giving them medicine under a nurse's direction
- Record and report this data as medically necessary
- I also help patients with their daily functions, such as dressing or taking a bath
- I can assist with planning for doctor's appointments or other meetings and may organize transportation for them.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Administered medication as directed by physician.
Education
Bachelor of Science - Nursing
De Ocampo Memorial College
Manila, Philippines03.2009
Associate of Applied Science - Computer Programming
AMA Computer College
Manila, Philippines03.2002
Skills
- Patient care
- Team work and collaboration
- Communication skills
- Professionalism and work ethic
- CPR/BLS/AED
- Customer Service
- Computer proficiency
- Learning and Adaptability
- HIPAA Compliance
- Patient Scheduling
- EMR / EHR
- Clinical Documentation
- Electronic Medical Records
- CPR
- Specimens collection and processing
- Insurance Verification
- Appointment Setting
- First Aid
- Medical office administration
- Fluent in TAGALOG
- Diagnostic Procedures
- Medical terminology knowledge
Timeline
MEDICAL ASSISTANT
SAMARITAN UROLOGY
02.2021 - Current
Patient Care Technician
Fresenius Kidney Care Dialysis
09.2020 - 01.2021
Home Health Aide
SAMARITAN SUMMIT VILLAGE
01.2013 - 09.2020
Bachelor of Science - Nursing
De Ocampo Memorial College
Associate of Applied Science - Computer Programming
AMA Computer College
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