Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Elias Martinez

Sunnyside,New York

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Attendant

LGN Productions
03.2020 - Current
  • Streamline check-in and check-out processes for improved producer experience and reduced wait times.
  • Enhance client satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
  • Maintain a professional and welcoming environment at the front desk, contributing to positive client feedback.
  • Assist with film reservations, ensuring accuracy and timely communication of booking details.
  • Handles production complaints with professionalism and empathy, resolving issues in a timely manner to maintain client satisfaction.
  • Support film planning services by coordinating venue bookings, catering arrangements, and equipment rentals as needed.
  • Update room availability status regularly in hotel management software to avoid overbooking or reservation conflicts.
  • Maintain a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Greet clients at front while managing check-in process.
  • Greet visitors and clients upon arrival, offer assistance, and answered questions to build rapport and retention.

Children's Coach

Fastbreak Sports
01.2019 - 03.2020
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Conducted regular performance evaluations for players, setting clear expectations for continued improvement throughout the season.

Education

High School Diploma -

Queens Technical High School
Sunnyside, New York
06.2020

Skills

  • Verbal and Written Communication
  • Motivational Leadership
  • Building Relationships
  • Motivational Techniques
  • Safety Awareness
  • Reliable and Responsible
  • Small Group Practices

Certification

NYS Security Guard Licence

References

References available upon request

Timeline

Front Desk Attendant

LGN Productions
03.2020 - Current

Children's Coach

Fastbreak Sports
01.2019 - 03.2020

High School Diploma -

Queens Technical High School
Elias Martinez