Janette Miller
Topeka,KS
Summary
Dynamic manager with a proven track record at Dollar General, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in time management and decision-making, consistently achieving goals in fast-paced environments while fostering a productive workplace culture.
Awards: Attendance Award
2 Customer Service Awards
Bonus Award
4 Raises for Great Customer Service and Attendance
Paid Vacation
Blue Cross and Blue Shield Insurance
Overview
6
6
years of professional experience
Work History
Manager
Dollar General
01.2024 - 05.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Qwest Fuel
06.2019 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front End, Bakery, and Deli
Dillons Grocery Store
06.2019 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bachelor of Arts -
Wichita State University
Wichita, KS01-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Dollar General
01.2024 - 05.2025
Cashier
Qwest Fuel
06.2019 - 03.2024
Front End, Bakery, and Deli
Dillons Grocery Store
06.2019 - 02.2024
Bachelor of Arts -
Wichita State University
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