Janette Soltis
Lake Havasu City,AZ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I excel in providing customer service in high volume situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender
Kokomo London Bridge Resort
Lake Havasu City, AZ
04.2021 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Processed payments accurately and efficiently with POS system.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
Nail Technician
Self Employed Services
Lake Havasu City, AZ
05.2018 - Current
- Cleaned and sanitized tools and work environment.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Attended continuing education courses related to nail care techniques.
- Provided excellent customer service through friendly interactions with clients.
Bartender
BJs Cabana Bar
Lake Havasu City, AZ
12.2013 - Current
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Poured wine, beer and cocktails for patrons.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
Skills
- Customer engagement
- Outstanding customer service
- Sales techniques
- Payment processing
- Cleanliness and hygiene
- Strong multitasking
- Fast paced environment adaptability
Certification
- ABC certified
- AZ Food handlers card
Timeline
Bartender
Kokomo London Bridge Resort
04.2021 - Current
Nail Technician
Self Employed Services
05.2018 - Current
Bartender
BJs Cabana Bar
12.2013 - Current
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