Vanessa Torres
Ema
Austin,TX
1
Language
1
Certification
6
years of professional experience
Dynamic hospitality leader dedicated to enhancing guest experiences and achieving operational excellence. Over a decade of experience in staff management and training, emphasizing teamwork and adaptability. Proficient in inventory management, customer relations, and conflict resolution, consistently driving results that exceed expectations. Committed to creating memorable experiences.
Work History
Bartender
7 Months- Assisted with opening a new Restaurant.
- Crafted and served diverse cocktails , ensuring high-quality beverage presentation.
- Implement the 49% and 51% Philosophy with pride daily.
Beverage Supervisor
1 Year 7 Months- Trained and mentored staff on beverage preparation techniques and service standards, promoting excellence in customer experience.
- Developed and implemented innovative beverage programs to enhance guest satisfaction and increase revenue.
- Collaborated with suppliers to negotiate pricing and secure high-quality products for beverage operations.
Bar Supervisor
1 Year 8 Months- Led bar operations, ensuring high-quality service.
- Trained and mentored staff on beverage preparation and customer service techniques.
- Supervised daily bar operations, ensuring smooth workflow and adherence to service standards.
Lead Bartender/Trainer
1 Year- Trained and mentored junior bartenders on techniques and mixology standards.
- Designed seasonal cocktail menus to enhance guest experience and drive sales.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Mixologist
1 Year 1 Month- Crafted innovative cocktails using fresh ingredients and seasonal flavors.
- Trained new staff on mixology techniques and customer service standards.
Education
Associate of Science - Human Services
Bachelor of Science - Cognitive Psychology
Skills
Multitasking capabilities
Strong Verbal Communication
Customer engagement
Cocktail presentation
Dependability
Customer engagement
Problem-solving
Staff training
Certification
- TABC Certification
- Food Handler Certification
- Property & Casualty License
- Forklift Certification
Languages
Spanish
Timeline
Bartender
Ema
01.2026 - CurrentRead More
Beverage Supervisor
The Hills Country Club
01.2024 - 08.2025Read More
Bar Supervisor
Quince Lakehouse
01.2023 - 09.2024Read More
Lead Bartender/Trainer
The Fairmont
04.2022 - 04.2023Read More
Mixologist
White Lodging
01.2021 - 02.2022Read More
Temple College
Associate of Science from Human Services
Read More
Franklin And Marshall University
Bachelor of Science from Cognitive Psychology
Read More