Janette Wells
Bountiful,UT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Bridal Consultant
White Agent Bridal
Salt Lake City, UT
03.2023 - Current
- Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
- Developed strong relationships with vendors to secure exclusive deals on bridal gowns and accessories for clients.
- Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
Debt Collector
Financiera Solar
Asuncion, Paraguay
09.2018 - 08.2020
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
- Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
Debt Collector
C.A.R.S.A S.A De Seguros
Asuncion, Paraguay
05.2017 - 09.2018
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
No Degree - Business Administration And Management
BYU Pathways
United States04.2024
Skills
- Industry Trends
- Client Consultation
- Sales Strategy
- Customer Experience Management
- Organizational Skills
- Active Listening
- Customer Service
- Attention to Detail
- Sewing Knowledge
Languages
Spanish
Native or Bilingual
Software
Business Application Certificate (Excel and Word)
Timeline
Bridal Consultant
White Agent Bridal
03.2023 - Current
Debt Collector
Financiera Solar
09.2018 - 08.2020
Debt Collector
C.A.R.S.A S.A De Seguros
05.2017 - 09.2018
No Degree - Business Administration And Management
BYU Pathways