Janette Wells
Bountiful,UT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Bridal Consultant
White Agent Bridal
03.2023 - Current
- Increased bridal client satisfaction by providing personalized consultations and recommendations on wedding attire.
- Developed strong relationships with vendors to secure exclusive deals on bridal gowns and accessories for clients.
- Streamlined appointment scheduling processes, resulting in improved efficiency and higher customer satisfaction rates.
- Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
Debt Collector
Financiera Solar
09.2018 - 08.2020
- Improved debt recovery rates by implementing effective negotiation strategies and maintaining professionalism in challenging situations.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
- Reduced delinquency rates with consistent follow-up calls and persuasive communication techniques.
- Streamlined collection processes, optimizing efficiency through automation and prioritization of high-risk accounts.
Debt Collector
C.A.R.S.A S.A De Seguros
05.2017 - 09.2018
- Utilized various skip tracing tools effectively locating hard-to-find debtors, increasing opportunities for successful collections.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
Education
No Degree - Business Administration And Management
BYU Pathways
United States04.2024
Skills
- Industry Trends
- Client Consultation
- Sales Strategy
- Customer Experience Management
- Organizational Skills
- Active Listening
- Customer Service
- Attention to Detail
- Sewing Knowledge
Languages
Spanish
Native or Bilingual
Software
Business Application Certificate (Excel and Word)
Timeline
Bridal Consultant
White Agent Bridal
03.2023 - Current
Debt Collector
Financiera Solar
09.2018 - 08.2020
Debt Collector
C.A.R.S.A S.A De Seguros
05.2017 - 09.2018
No Degree - Business Administration And Management
BYU Pathways
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