Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janette Wojciechowski

Cudahy,WI

Summary

Motivated Office Professional with proven organizational and multitasking abilities. Excellent communication and interpersonal skills. Consistently seeks ways to increase office efficiency with exceptional clerical support.

Overview

14
14
years of professional experience

Work History

Client Service Specialist

Kesslers Diamonds
Greenfield, WI
06.2023 - 03.2024

• Experience in chain drive and podium software

• Daily client interactions,ensuring high-quality service

• Created jewelry repair packets

• Conducted thorough checks and cleaning of client jewelry

• Light filing duties

• Handled inbound calls, chats and emails, providing prompt responses

• Worked directly with sales team on special orders and client purchases

• Demonstrated problem-solving skills in addressing client inquiries and issues

• Performed opening and closing duties, ensuring smooth store operations

Customer Service Representative

Guardian Home Improvement
New Berlin, WI
09.2021 - 12.2022
  • Experience in Lead Perfection and Zoho software
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Made daily outbound calls to potential customers
  • Created customer job folders
  • Experience in appointment scheduling
  • Data Entry

Power Systems Production Manager

American Industrial Motor Service
Milwaukee, WI
01.2019 - 03.2021

• Experience in ACS software program

• Data Entry

• Light filing duties

• Responsible for opening and maintaining job folders

• Provide in house support for sales staff

• Coordinate hotels and transportation for on-site projects

• Answering multi-line phone system

• Keeping up-to-date schedule on PS job calendar

• Ordering of parts and supplies

• Creating PO's for outside vendors

• Report generation using Power DB software

• Shipping and Receiving

Operations Assistant

US Corrugated
Milwaukee, WI
10.2017 - 07.2018

• Data Entry

• Filing

• Receiving paperwork of incoming product

• Entering data into excel/word files

• Prepare paperwork for invoicing into Amtech system

• Helping in other departments if needed

Shipping and Office Clerk

Bentley World Packaging
Milwaukee, WI
02.2012 - 06.2017

• Checking in drivers / dock assignments

• Receiving paperwork of incoming freight

• Created bills of lading for drivers

• Filled out forms for requested supplies to order through purchasing dept.

• On occasion setting up driver pick ups

• Composed and entered invoice packets for CSR's for monthly customer billing

• Entered data into Excel & Word files

• Light filing duties

• Provide daily customer service

• Answer and direct incoming phone call

• Helped other departments if needed

Filer/Checker/Daily Line

Roeshen's Omnicare Pharmacy
Milwaukee, WI
06.2010 - 01.2012

• Filing of patients prescriptions in alpha and numeric order

• Scanning and checking cards

• Hand filling patient prescriptions

Education

High School Diploma -

Grandview Alternative High School
Milwaukee, WI
06.2000

Skills

  • Computer Oriented
  • Microsoft Office
  • Data Entry
  • Customer Dedicated
  • Team Player
  • Efficient and Detail-Oriented

Timeline

Client Service Specialist

Kesslers Diamonds
06.2023 - 03.2024

Customer Service Representative

Guardian Home Improvement
09.2021 - 12.2022

Power Systems Production Manager

American Industrial Motor Service
01.2019 - 03.2021

Operations Assistant

US Corrugated
10.2017 - 07.2018

Shipping and Office Clerk

Bentley World Packaging
02.2012 - 06.2017

Filer/Checker/Daily Line

Roeshen's Omnicare Pharmacy
06.2010 - 01.2012

High School Diploma -

Grandview Alternative High School
Janette Wojciechowski