Shalyn Collins
Lindenwold,NEW JERSEY
Summary
I am a motivated customer service and sales professional with experience in various settings in customer service. Proficient in administrative functions and system operations. Strong team player and communicator recognized for going above and beyond established service expectations at every opportunity.
Overview
3
3
years of professional experience
Work History
Ticketing Staff Member
Live Nation
Camden, New Jersey
03.2025 - Current
- Assisted customers with ticket purchases, pricing and scheduling.
- Created reports detailing customer purchases and sales data.
- Processed admission payments and provided tickets.
- Excellent Customer service
Babysitter
Personal Employer
Camden, NJ
03.2025 - Current
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Responsibly watched children while parents were out.
- Read stories and played alphabet games to promote early literacy.
- Maintained organized and clean room and play areas.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Amazon Associate
Amazon
Swedesboro, New Jersey
10.2024 - 03.2025
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Handled returns and exchanges according to company policies.
- Organized backroom areas to maintain a clean and organized work environment.
- Assembled orders according to customer requests.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Cashier
Diggerland
West Berlin, New Jersey
06.2023 - 10.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Welcomed customers, offering assistance to help find store items.
Cashier
Walmart
Turnersv, New Jersey
06.2022 - 06.2023
- Ensured compliance with all safety regulations within the store environment.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Scanned items and checked pricing on cash register for accuracy.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate
PacSun-Blackwood, NJ
Camden
11.2021 - 06.2022
- Answered customer inquiries regarding product features, pricing, and availability.
- Described merchandise and explained use, operation and care.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Winslow Township High School
Winslow06-2022
Skills
- Ticket sales
- Payment processing
- Cash handling
- Customer service
- Staff training
- Food service assistance
- Childcare management
Timeline
Ticketing Staff Member
Live Nation
03.2025 - Current
Babysitter
Personal Employer
03.2025 - Current
Amazon Associate
Amazon
10.2024 - 03.2025
Cashier
Diggerland
06.2023 - 10.2024
Cashier
Walmart
06.2022 - 06.2023
Sales Associate
PacSun-Blackwood, NJ
11.2021 - 06.2022
High School Diploma -
Winslow Township High School