Janhvi Rajappa Govindaraju
Snoqualmie
Summary
Detail-oriented professional based in Snoqualmie, WA, with extensive experience in banking operations, financial transaction processing, and record maintenance. Proven track record of accuracy in high-volume environments with zero audit exceptions. Transitioning toward Payroll and Administrative Operations, leveraging a strong background in accountancy, confidential data handling, and organizational efficiency.
Overview
6
6
years of professional experience
Work History
Lead Teller
Key Bank
Snoqualmie, WA
02.2024 - Current
- Oversee daily financial transactions and vault balancing with a focus on 100% accuracy and compliance.
- Manage sensitive client data and maintain meticulous records in accordance with federal banking regulations.
- Support and train team members on operational procedures and customer service standards.
- Utilize analytical skills to identify and resolve transaction discrepancies promptly.
Customer Service Representative
Comerica Bank
Menlo Park, CA
05.2020 - 01.2021
- Processed a high volume of financial transactions while maintaining a high level of attention to detail.
- Ensured adherence to internal audit controls and banking procedures.
- Delivered exceptional customer service, resulting in high levels of client satisfaction and operational efficiency.
Education
Bachelors Of Commerce In Accountancy -
Bangalore University
Bangalore, India05-2014
Skills
- Data Integrity & Entry: High-speed, high-accuracy entry of financial data into internal systems
- Audit Readiness: Expertise in maintaining "zero-exception" records for internal and external operational audits
- Reconciliation: Mastery of daily balancing, identifying discrepancies, and resolving numerical errors
- Compliance: Deep understanding of regulatory standards and strictly following procedural guidelines
- Confidentiality & PII Management: Proven experience handling sensitive customer financial data and Personally Identifiable Information (PII) with high integrity
Languages
English
Full Professional
Kannada
Full Professional
Hindi
Professional Working
Timeline
Lead Teller
Key Bank
02.2024 - Current
Customer Service Representative
Comerica Bank
05.2020 - 01.2021
Bachelors Of Commerce In Accountancy -
Bangalore University
Awards
Key Achievements
- Service Excellence Award: Quarterly Winner (2025 Q4 and 2026 Q1) for outstanding performance and commitment to quality service.
- Audit Excellence: Maintained a perfect record with zero exceptions in operations and audits throughout my banking career.