Jania Blackwell

• Manage day-to-day operations across BLI and its affiliated companies.
• Oversee scheduling, property management, and team coordination to ensure efficiency.
• Provide customer support and resolve issues promptly to maintain satisfaction.
• Ensure timely completion of tasks and safe, organized operations.

Affiliated Companies:

• Starlight Stays Hotel – Manage hotel operations, including guest services, housekeeping, and inventory. Lead marketing initiatives and oversee property upkeep.
• Burgess & Miranda Capital – Coordinate transaction processes and compliance tracking for real estate funding. Communicate with clients to ensure smooth operations.

• Guided guests through immersive escape room experiences while monitoring progress and offering hints.
• Maintained safety protocols and cleanliness of game rooms.
• Provided excellent customer service, creating memorable guest experiences.