Jania Gonzalez
Allentown,PA
Overview
9
9
years of professional experience
Work History
Accounts Receivable Associate
Service Tire Truck Centers
2023.11 - Current
- Improved cash flow by promptly processing invoices and diligently following up on overdue payments.
- Reduced outstanding receivables for increased financial stability by effectively managing accounts and pursuing collections.
- Streamlined invoicing processes for quicker payment turnaround times, enhancing overall cash flow management.
- Ensured accurate record-keeping with meticulous data entry and organization of account information.
- Monitored credit limits to minimize exposure to potential bad debt risks, safeguarding company assets.
- Trained new team members on accounts receivable processes and best practices, contributing to a cohesive work environment.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Taxpayer Service Representative
Keystone Collections Group
2023.05 - 2023.11
- Answer incoming phone calls to assist taxpayers.
- Document taxpayer interactions and transactions for accurate, up-to-date records.
- Maintain complete records of client tax returns and supporting documentation in secured areas.
- Analyze financial documents to accurately reflect client information on tax returns.
- Verify taxpayer information by analyzing existing evidence on file.
- Carry out administrative tasks by communicating with clients, distributing mail, and scanning documents.
Warehouse Associate
Stitch Fix
2021.01 - 2023.03
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Used hand-held devices and computers to record and monitor inventory levels, such as counting and stocking merchandise.
- Cleaned and maintained warehouse in compliance with safety standards.
Administrative Assistant
Windkits
2019.08 - 2020.12
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Facilitated onboarding sessions and on-the-job training for new hires.
- Assisted with recruitment.
- Administered employee discipline processes.
- Input employee lunches and work orders to Paychex.
Cleaner
Dyno Cleaning
2017.06 - 2019.07
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
Cashier
Wendys
2015.07 - 2017.08
- Accurately handled cash register transactions.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Assisted counter staff in packing ready orders and distributing to customers.
Education
Real Estate
Lehigh Valley Real Estate Institute
10.2022
Parkland High School
Allentown, PASkills
- Customer Service
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Paychex
- Employee Orientation
- Human Resources
- Document Preparation
- Appointment Scheduling
- Payment Processing
- Data Confidentiality
- Reporting and Documentation
- Data Entry
- Payment posting
- GL Entries
- Account Monitoring
- Aging reports analysis
- Mail Routing
- Audit Support
- Financial Reporting
- Accurate payment posting
Timeline
Accounts Receivable Associate
Service Tire Truck Centers
2023.11 - Current
Taxpayer Service Representative
Keystone Collections Group
2023.05 - 2023.11
Warehouse Associate
Stitch Fix
2021.01 - 2023.03
Administrative Assistant
Windkits
2019.08 - 2020.12
Cleaner
Dyno Cleaning
2017.06 - 2019.07
Cashier
Wendys
2015.07 - 2017.08
Real Estate
Lehigh Valley Real Estate Institute
Parkland High School