Summary
Overview
Work History
Education
Skills
Timeline
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Jania Johnson-Riley

Houston,Texas

Summary

Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Talented Crew Team Member with 4+ years preparing food items, maintaining kitchen and taking orders at cash register. Highly accurate when preparing orders with special requests and substitutions. Dedicated team player when communicating with others to meet customer needs. Dedicated advertising leader versed in budget development, operations management and team leadership. Forward-thinking and detail-oriented with good presentation, negotiation and planning abilities.

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Motivated Hostess successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Overview

2
2
years of professional experience

Work History

Server Assistant

Longhorn Steakhouse
North Haven, Connecticut
06.2024 - Current
  • Set up tables and chairs for parties and large groups.
  • Carried food orders to specific restaurant tables and served guests.
  • Assessed dining areas for broken glass, leaks and other safety issues and reported incidents to on-duty supervisor.
  • Cleared dishes after courses for prompt table maintenance.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.

Food Service Worker

Chartwells Schools Dining Services
Albertus Magnus College 730 Prospect St New Haven,
08.2024 - 09.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Host

Texas Roadhouse
TX
03.2024 - 05.2024
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take reservations.

Sales Associate

Forever 21
Spring, TX
07.2023 - 10.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Team Member

Raising Cane's Restaurants
Houston, TX
02.2023 - 10.2023
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Cashier

Foot Locker
Houston, TX
07.2023 - 09.2023
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Processed refunds and exchanges in accordance with company policy.

Team Member

Chick-fil-A
Orangeburg, SC
04.2022 - 08.2022
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Education

High School Diploma -

Andy Dekaney High School
Houston, TX
05-2024

Skills

  • Cheerful Restaurant Team Member
  • Taking customer orders
  • Remaining calm
  • Motivated individual
  • Food and drink preparation
  • Operating cash registers
  • Clear communicator
  • Outstanding customer service skills
  • Talented Crew Team Member
  • Preparing food items
  • Maintaining kitchen
  • Taking orders at cash register
  • Highly accurate
  • Preparing orders with special requests and substitutions
  • Dedicated team player
  • Communicating with others
  • Dedicated advertising leader
  • Budget development
  • Operations management
  • Team leadership
  • Forward-thinking
  • Detail-oriented
  • Good presentation
  • Negotiation
  • Planning abilities
  • Problem-Solving
  • Customer Needs Assessment
  • Inventory Control
  • POS System Operation
  • Sales Development
  • Relationship Building
  • Client Account Management
  • Cleaning Techniques
  • Product Sales
  • Cash Register Operation
  • Upselling
  • Business Development
  • Payment Processing
  • Store Organization
  • Active listening
  • Creative Thinking
  • Cash Handling Accuracy
  • Food Running
  • Supply Restocking
  • Table Bussing
  • Basic Math
  • Menu Memorization
  • Flexible Schedule
  • Order Taking and Processing
  • Willing to Learn
  • Customer Service
  • Food Safety
  • Table Setting
  • Cash Handling
  • Positive and Friendly Attitude
  • Teamwork and Collaboration

Timeline

Food Service Worker

Chartwells Schools Dining Services
08.2024 - 09.2024

Server Assistant

Longhorn Steakhouse
06.2024 - Current

Host

Texas Roadhouse
03.2024 - 05.2024

Sales Associate

Forever 21
07.2023 - 10.2023

Cashier

Foot Locker
07.2023 - 09.2023

Team Member

Raising Cane's Restaurants
02.2023 - 10.2023

Team Member

Chick-fil-A
04.2022 - 08.2022

High School Diploma -

Andy Dekaney High School
Jania Johnson-Riley