Jania Walker
Atlanta,GA
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Red Lobster
Decatur, GA
01.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
Administrative Assistant
Juicy Crab
Tucker, GA
02.2020 - 01.2022
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Administrative Coordinator
Fletcher's Stonecrest
Lithonia, GA
07.2017 - 02.2020
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Collaborated in timely processing of billing and accounts receivables.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Assisted management with special projects to complete all tasks by deadlines.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Education
High School Diploma -
Miller Grove High School
Lithonia, GABBA - Hospitality Administration And Management
Georgia Southern University
Statesboro, GASkills
- Sales Plan Implementation
- CRM Software
- Google Docs
- Employee Training
- Travel Administration
- Back Office Operations
- Data Management
- Atlassian JIRA
Certification
- Notary Signing Agent License - 2024
- Certified Scrum Master
- Certified Google Project Management Training
Timeline
Administrative Assistant
Red Lobster
01.2022 - Current
Administrative Assistant
Juicy Crab
02.2020 - 01.2022
Administrative Coordinator
Fletcher's Stonecrest
07.2017 - 02.2020
High School Diploma -
Miller Grove High School
BBA - Hospitality Administration And Management
Georgia Southern University
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