Highly organized and dedicated Administrative Assistant with a proven track record of delivering exceptional customer service in fast-paced environments. Known for meticulous attention to detail and strong decision-making abilities, adept at managing multiple tasks concurrently. Possessing a self-motivated work ethic, capable of performing effectively both independently and as a valuable team member.
Hi, I’m
Fazleen Dean
San Bernardino,CA
Summary
Overview
5
years of professional experience
Work History
Electric LoftPomona, CA
Administrative Assistant
05.2019 - Current
Job overview
- Achieved an increased 40% conversion rate by diligently following up with potential clients, resulting in a significant increase in business opportunities and revenue generation.
- Develop and implement effective marketing strategies to promote the venue, resulting in increased brand visibility and customer engagement.
- Manage social media platforms and create engaging content to attract and retain a strong online following.
- Maintain frequent communication with clients through phone and email, ensuring open lines of communication and addressing any concerns or inquiries promptly.
- Establish and maintain strong relationships with clients, fostering a positive and professional atmosphere for all events and bookings.
- Actively participate in website maintenance, regularly updating content, images, and event information to provide accurate and up-to-date details for potential clients.
- Coordinate with internal teams and external vendors to ensure smooth event operations and deliver exceptional customer service.
- Assist in organizing and executing promotional events and special initiatives to drive customer acquisition and increase venue bookings.
- Conduct market research and stay updated on industry trends to identify opportunities for business growth and development.
- Provide administrative support, including managing bookings, preparing contracts, and maintaining accurate records.
IE Photo Rentals Pomona, CA
Sales Lead/Key Holder
08.2018 - Current
Job overview
- Achieved consistent high sales performance at the point of sale (POS), exceeding monthly targets and contributing to overall store revenue growth.
- Successfully managed social media platforms, creating engaging content and implementing effective strategies to increase brand visibility and customer engagement.
- Oversaw all store operations, including budgeting, planning, and visual merchandising, resulting in an organized and visually appealing shopping environment.
- Provided exceptional customer service, ensuring a positive shopping experience and building strong customer relationships.
- Trained new and existing associates on company policies, procedures, and promotions, ensuring consistent adherence and effective customer service delivery.
- Utilized specialized skills in media production, photography, and videography to assist customers in capturing high-quality visuals and creating memorable moments.
- Maintained and managed photography gear, ensuring its proper functionality and availability for customers' use.
- Collaborated with cross-functional teams to execute marketing campaigns and promotions, contributing to increased foot traffic and sales conversion rates.
- Conducted regular inventory checks and implemented effective stock management strategies to optimize product availability and minimize loss or waste.
- Actively participated in team meetings and provided valuable input on store operations, customer feedback, and process improvements.
Education
Chaffey CollegeRancho Cucamonga, CA
No Degree from English Literature
01.2024
University Overview
Skills
- Records Management Systems
- Advanced MS Office Suite Knowledge
- Sales Plan Implementation
- Data Entry Documentation
- Project Coordination
- Marketing
- Business Planning
- Customer Relations
Timeline
Administrative Assistant
Electric Loft
05.2019 - Current
Sales Lead/Key Holder
IE Photo Rentals
08.2018 - Current
Chaffey College
No Degree from English Literature
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