Ja’Niah Joseph
Fort Lauderdale
Summary
Highly motivated and dedicated individual. Provides excellent communication and leadership skills and is very passionate about helping others. Dependable, hardworking, and consistent. Able to adapt to changes and very responsible. Great at collaborating with peers with a very enthusiastic personality.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Fort Lauderdale
06.2025 - Current
- Screen passengers and luggage for prohibited items using advanced scanning technology.
- Maintain security protocols to ensure compliance with federal regulations and guidelines.
- Conduct random checks and inspections to enhance airport safety measures.
- Respond promptly to alarms and alerts during screening processes and procedures.
- Assist travelers with inquiries while ensuring efficient flow through security checkpoints.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
Sales Associate
Pandora Jewelry
Fort Lauderdale
11.2024 - 06.2025
- Greeting customers, assisting guests with finding merchandise, stocking and organizing product on the sales floor, ringing up purchases, and handling returns and other discrepancies
- Introduce shoppers to multiple categories of product to build brand loyalty and maximize sales results
- Complete Pandora product knowledge training (LINK) to leverage driving sales
- Display personal accountability in achieving and exceeding sales and KPI targets
- Be aware of current product launches and promotions, support company initiatives
- Cultivate a solid customer/client base through customer engagement and build relationships
- Participate in visual directives in accordance with company product launches, including setting trays, walls and zones; maintain pricing
Front Desk Attendant/Counselor
YMCA of South Florida
Fort Lauderdale
09.2022 - 03.2024
- Maintain welcome areas to meet the YMCA standards
- Maintaining single point of entry on site at all times to ensure safety
- Provided guidance and support to students in a safe, nurturing environment.
- Maintain and update all staff, children’s files and binders to ensure compliance with BASCC and DCF requirements
- Regularly audit licensing boards to ensure compliance
- Maintain coordination with facility personnel for safety and benefit of children in the program
- Implementing age-appropriate activities, and ensuring their well-being and development.
- Encouraged open dialogue between students regarding their feelings, thoughts, experiences .
- Implemented educational activities, such as games, arts and crafts projects, music lessons, sports competitions for students.
- Supervised individual and group activities in the after-school program.
- Enforced safety rules while maintaining an enjoyable learning environment.
- Collaborated with school staff to develop student-centered goals and objectives for after-school programs.
Sales Associate
Banter
Plantation
06.2023 - 10.2023
- (Top performer) Engage customers in conversation to understand their needs and objections
- Present merchandise and detailed information on features and benefits
- Offer extended service plans and financing options
- Work with the entire sales team to provide a superior experience to all of the valued customers and meeting individual and team sales goals
Seasonal Associate
Stuart Weitzman
Sunrise
11.2022 - 01.2023
- Maintain overall cleanliness and Stuart Weitzman's standards on the selling floor and in the stockroom
- Complete daily operational tasks, including shipment, order fulfillment, stockroom organization, inventory management, and bringing/returning products to the sales floor.
Sales Associate
JCPenney's
Plantation
07.2022 - 12.2022
- Maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
- Greeting customers, assisting guests with finding merchandise, stocking and organizing product on the sales floor, ringing up purchases, and handling returns and other discrepancies.
Education
Some College (No Degree) - Business Administration
Broward Community College
Fort Lauderdale, FL 08.2023 - 08.2024
High school diploma -
Dillard High School
01-2022
Skills
- Time Management
- Appointment Scheduling
- Problem-Solving Skills
- Cash Handling Experience
- Customer Service Expertise
- Front Office Support
- Administrative Support
- Hospitality Services
- Front Desk Management
- Detail Oriented
- Market monitoring
- Lead Follow Up
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
06.2025 - Current
Sales Associate
Pandora Jewelry
11.2024 - 06.2025
Some College (No Degree) - Business Administration
Broward Community College
08.2023 - 08.2024
Sales Associate
Banter
06.2023 - 10.2023
Seasonal Associate
Stuart Weitzman
11.2022 - 01.2023
Front Desk Attendant/Counselor
YMCA of South Florida
09.2022 - 03.2024
Sales Associate
JCPenney's
07.2022 - 12.2022
High school diploma -
Dillard High School