Janialia Roberson
Jackson,MS
Summary
- Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.
- Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
- Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
- Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
Overview
3
3
years of professional experience
Work History
Sales Representative
Cowboy Maloney's Home Store
Clinton, MS
09.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery..
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Organized sales paperwork, presented proposals and finalized contracts.
Human Resources Assistant
Jackson State University
Jackson , MS
05.2022 - 08.2022
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
Carhop , Switch Board
Sonic
Jackson, MS
05.2017 - 09.2019
- Documented messages and forwarded to correct individual.
- Announced important information and emergency notifications over system.
- Created and maintained company phone directory with current extensions and staff information.
- Coordinated general corporate messaging and voicemail for organization with employees.
- Took daily customer orders with 100% accuracy.
- Answered guest questions and promoted special products.
- Maintained customer service standards with over 100 customers daily.
Apparel Associate
Walmart
Jackson, MS
10.2018 - 05.2019
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Obtained accurate measurements of customers' arms, waist and chest to provide exact size in clothing.
- Operated cash register to complete cash, check and credit card transactions.
- Selected, recommended and located merchandise based on customer needs and desires.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Education
Bachelor -
Jackson State University
Jackson, Ms 05.2024
Clear Creek High School
League City, TX05.2020
Skills
- Onsite Product Demonstrations
- Continuous Improvement Strategies
- Creating Collateral
- Maintaining Customer Database
- Product Management and Pricing
- Closing Sales
- Product and Service Knowledge
- Post-Sales Support
Timeline
Sales Representative
Cowboy Maloney's Home Store
09.2022 - Current
Human Resources Assistant
Jackson State University
05.2022 - 08.2022
Apparel Associate
Walmart
10.2018 - 05.2019
Carhop , Switch Board
Sonic
05.2017 - 09.2019
Bachelor -
Jackson State University
Clear Creek High School
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