Jan Ian Basoc
711 Hawaii
1515 Dement St., Honolulu,HI
5
years of professional experience
Versatile Culinary professional with diverse experience of strong problem-solving abilities, communications, work optimizing efficiency, and leadership experience. From guest-experience focus to dynamic-team effectiveness for a high-volume operations and high-pressure environments leads to a successful positive workforce.
Work History
Sales Associate
2 Years 9 Months- Provided product location and pricing details and resolved purchase-related questions to support customer needs.
- Processed cash, card, and mobile payments accurately using POS systems.
- Verified age-restricted sales compliance for tobacco, alcohol, and lottery items.
- Managed returns, exchanges and refunds in accordance with store policy.
- Presented promotional offerings and product information to clients using persuasive selling tactics to strengthen purchasing intent.
- Delivered company-policy, product-information, and sales-technique training for new staff members to strengthen onboarding readiness.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Line Leader
2 Years 5 Months- Coordinated expediter communication to reduce delays between kitchen stations.
- Facilitated strong relationships between the line leader team and other departments within the organization to promote collaboration.
- Verified portioning, presentation, and timing to support consistent guest experience.
- Enforced sanitation procedures and maintained organized work areas throughout shifts.
- Monitored grills, fryers, ovens, and sauté stations operation to ensure consistent ticket quality.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Education
Associate of Science - Culinary Arts
- Relevant Coursework: Food Handler Certificate & The Federation Dining Room Professionals Certification
- Professional Development: Culinary Chef
Skills
Sales techniques
Customer service
Inventory management
Critical thinking
Time management
Multitasking strength
Team collaboration
Strong work ethic
Critical thinking
Communication skills
Collaborative skills
Timeline
Sales Associate
711 Hawaii
10.2023 - 07.2026Read More
Line Leader
Scratch Kitchen
05.2021 - 10.2023Read More
Kapiolani Community College
Associate of Science from Culinary Arts
Read More