Janice Adams
Flint
Summary
Dynamic canvassing team leader at Michigan United Action with proven expertise in campaign coordination and team management. Successfully increased voter registration through targeted outreach events. Recognized for fostering a diverse and inclusive environment while motivating staff to excel. Skilled in strategic planning and customer engagement, driving impactful results in community initiatives.
Overview
5
5
years of professional experience
Work History
Canvassing Team Leader
Michigan United Action
05.2024 - 11.2025
- Addressed any issues or conflicts within the team promptly, fostering a positive work environment for all members.
- Collaborated with other team leaders to share best practices, generate new ideas, and streamline processes.
- Increased voter registration numbers by organizing targeted outreach events and campaigns.
- Managed daily scheduling and operations of the canvassing team to ensure timely completion of assigned tasks.
Customer Service Cashier
Macys Department Store
12.2024 - 03.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Cosmetic Beauty Advisor
Loreal Cosmetics
11.2021 - 01.2022
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
Beauty Advisor
Loreal Cosmetics
11.2020 - 02.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Maintained counter and display areas for cleanliness and organization.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Education
High School Diploma -
Flint Northern High School
Flint, MI05-1973
Skills
- Team management
- Diversity and inclusion
- Staff motivation
- Campaign coordination
Timeline
Customer Service Cashier
Macys Department Store
12.2024 - 03.2025
Canvassing Team Leader
Michigan United Action
05.2024 - 11.2025
Cosmetic Beauty Advisor
Loreal Cosmetics
11.2021 - 01.2022
Beauty Advisor
Loreal Cosmetics
11.2020 - 02.2021
High School Diploma -
Flint Northern High School
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