Janice Allen
Little Rock,AR
Overview
19
19
years of professional experience
Summary
Experienced fiscal support and administrative professional with a strong background in expense tracking, invoice processing, audit support, and payroll administration. Known for accuracy, cost control, and maintaining compliant financial records.
Work History
Fiscal Support Specialist
State of Arkansas
Little Rock, AR
11.2025 - Current
- Assisted staff with budget tracking, expenditure coding, and fund allocation questions.
- Reviewed payments for compliance with state policies and fiscal procedures.
- Prepared routine reports and supporting documentation for audits and internal review.
- Reduced budget discrepancies through meticulous tracking of expenses and revenues.
- Supported month-end close activities by organizing records and verifying transaction accuracy.
Administrator
The Oasis of Pine Bluff
Pine Bluff, AR
02.2025 - 11.2025
- Coordinated daily administrative operations for resident services and facility support functions.
- Managed records, forms, and confidential documentation with accuracy and discretion.
- Scheduled meetings, appointments, and staff communications to maintain smooth office workflow.
- Assisted with billing, invoicing, and payment processing for resident accounts.
- Organized files, supplies, and office resources to support efficient operations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Program Coordinator/Office of Finance
State of Arkansas
Little Rock, AR
02.2024 - 02.2025
- Monitored deadlines and supported compliance with agency policies and procedures.
- Reviewed data for accuracy and flagged discrepancies for correction.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated daily program activities, ensuring consistent service delivery and deadline compliance.
- Monitored participant records and updated databases for accuracy and completeness.
Program Coordinator/DPSQA
State of Arkansas
Little Rock, AR
06.2022 - 02.2024
- Coordinated daily program activities and ensured timely completion of routine operational tasks.
- Maintained accurate participant records, case files, and program documentation.
- Communicated with stakeholders to resolve inquiries and support service delivery.
- Prepared reports, correspondence, and status updates for management review.
- Assisted with onboarding, training materials, and program process updates.
Administrative Analyst
State of Arkansas/DPSQA
Little Rock, AR
03.2020 - 06.2022
- Analyzed administrative workflows to streamline case processing and improve compliance with DPSQA procedures.
- Prepared accurate reports, correspondence, and records using agency databases and standard office software.
- Coordinated documentation review to support regulatory audits, policy adherence, and timely follow-up actions.
- Evaluated data trends to identify processing issues and recommend corrective administrative improvements.
- Trained staff on recordkeeping standards, reporting requirements, and procedural updates.
Administrative Specialist III
State of Arkansas
Little Rock, AR
07.2018 - 03.2020
- Coordinated client services, aligning care plans with state policy and program requirements.
- Conducted thorough assessments, documenting needs and updating records for continuity of care.
- Collaborated with interdisciplinary teams to resolve service gaps and support timely referrals.
- Monitored case progress, adjusting interventions to improve outcomes and maintain compliance.
Health Records Specialist
State of Arkansas
Little Rock, AR
06.2007 - 02.2009
- Managed records retention and disposition workflows, ensuring compliance with state policies and document control standards.
- Indexed, scanned, and retrieved confidential records within electronic imaging systems to support timely agency access.
- Audited file accuracy and corrected metadata errors to improve record integrity and search reliability.
- Coordinated records requests, responding to internal inquiries while protecting sensitive information and confidentiality requirements.
Education
Master of Science - Health Service Administration
Strayer University
Little Rock, AR05-2021
Bachelor of Science - General Business
University of Arkansas, Pine Bluff
Pine Bluff, AR 05-2014
Skills
- Invoice processing
- Expense tracking
- Financial planning
- Audit support
- Payroll administration
- Fixed asset management
- Cost control
Timeline
Fiscal Support Specialist
State of Arkansas
11.2025 - Current
Administrator
The Oasis of Pine Bluff
02.2025 - 11.2025
Program Coordinator/Office of Finance
State of Arkansas
02.2024 - 02.2025
Program Coordinator/DPSQA
State of Arkansas
06.2022 - 02.2024
Administrative Analyst
State of Arkansas/DPSQA
03.2020 - 06.2022
Administrative Specialist III
State of Arkansas
07.2018 - 03.2020
Health Records Specialist
State of Arkansas
06.2007 - 02.2009
Master of Science - Health Service Administration
Strayer University
Bachelor of Science - General Business
University of Arkansas, Pine Bluff