JANICE BASS
Palm Beach Gardens
Summary
Reliable, hardworking, and passionate Bartender with over six years of professional experience serving drinks and food at multiple bars. Liquor, beer, and wine expert with proven track record of satisfying customers by serving drinks quickly and accurately. A candidate who combines organization with strong multitasking and excellent customer service skills, while prioritizing communication with customers as well as other staff. Fun, energetic, dependable, and eager to secure Bartending position and ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Bartender
Hideaway Palm Beach
07.2022 - 09.2023
- Large knowledge of drink mixtures and specialty cocktails.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Maintained impeccably clean, attractive and well-stocked bar area to meet customer needs.
- Developed relationships with regular customers while encouraging others to become return customers through excellent customer service.
- Took drink orders from an average 200 customers per shift and filled them quickly without error.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept track of tabs and handled money responsibly by providing change accurately.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Closed out cash register and prepared cashier report at close of business.
Bartender
Castaway's Craft Beer & Pizza
03.2017 - 04.2022
- Wide-ranged knowledge of mixology.
- Served high customer volumes during nights, weekends, and special events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a secure cash drawer of $300 promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
High School Diploma -
William T. Dwyer High School
Palm Beach Gardens, FL05.2012
Skills
- Extensive liquor, beer, and wine knowledge
- Vendor Relations
- Inventory Management
- Cash handling
- Preparing Garnishes
- Changing beer kegs
- Blending Techniques
- Attentive Service
- Measurement Accuracy
- Suggestive Selling
- Service-Oriented Mindset
- Engaging Personality
Certification
- Certified CPR
Languages
Spanish
Native or Bilingual
Timeline
Head Bartender
Hideaway Palm Beach
07.2022 - 09.2023
Bartender
Castaway's Craft Beer & Pizza
03.2017 - 04.2022
High School Diploma -
William T. Dwyer High School
- Certified CPR
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